combofix freeze

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by grnod, Dec 14, 2007.

  1. grnod

    grnod Private E-2

    combofix goes through stages, then freezes when it gets to deleting files, please help
     
  2. grnod

    grnod Private E-2

    i ran spybot with no problem, but have to restart anytime i try combofix...here is the log for spybot
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Just skip ComboFix for now. We will come back to it if necessary.

    Shutdown Spybot's Teatimer as requested in the READ ME

    Run AVG Antispyware and save a log to attach as requested. Then run MGtools.exe as instructed and attach the MGlogs.zip file that is requested.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Just in case you did not notice the link in the READ ME that talks about Teatimer.....here's how.

    Now Disable Spybot's TeaTimer
    • Run Spybot and click Mode
    • Select Advanced Mode.
    • Then click Tools and select Resident.
    • Now in the right window pane, uncheck TeaTimer.
    • Also while this is open, in the left column now select IE Tweaks
    • and then in the right pane make sure all the Miscellaneous locks are unchecked.
    • Now quit Spybot!
     
  5. grnod

    grnod Private E-2

    here are both my avg and mgtools logs, thanks so much

    by the way i did run the spybot without tea timer, i had that log in my last post

    thanks again
     

    Attached Files:

  6. grnod

    grnod Private E-2

    also, since having to restart several times with the combofix in the beginning, my clock settings have not changed back since the combofix didnt finish
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You can change it back yourself.

    You ignored an important part of the READ & RUN ME. You are running multiple antivirus programs. You have Authentium, NOD32, and Trend Micro PC-cillin Internet Security 12 installed. You must uninstall all but one of these now before going any further.

    Is your copy of Spy Sweeper a paid version of free trial?
    If paid, it is possible that it was stopping ComboFix from running.


    You will have to shutdown SpySweeper and AVG Antispyware before doing the below.

    Uninstall the below old versions of software:
    Java 2 Runtime Environment, SE v1.4.2_03

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: (no name) - {8D03CD1F-30F1-4EFE-813B-A8469263643B} - (no file)
    O2 - BHO: {d7700867-9861-944b-52b4-cd1b69d0b8ad} - {da8b0d96-b1dc-4b25-b449-16897680077d} - C:\WINDOWS\system32\kodjstdf.dll
    O2 - BHO: (no name) - {E93EB7FD-5D67-4187-971F-954D3A560DE0} - C:\WINDOWS\system32\awtqr.dll
    O2 - BHO: (no name) - {FF64059D-4D2A-4D6B-AA0F-2EE4A2FE3856} - C:\WINDOWS\system32\cbxuuus.dll
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O20 - Winlogon Notify: cbxuuus - C:\WINDOWS\SYSTEM32\cbxuuus.dll

    After clicking Fix, exit HJT.

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it
    double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt
    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF Cleaner menu to close the program.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Make sure you tell me how things are working now!
     
  8. grnod

    grnod Private E-2

    i just got home from work, so i will do this stuff now, however i have a few questions

    i have no idea what authentium is and i dont see it on my add/remove programs, it is located in my common files, i dont see an uninstall in there, can i just delete the folder?

    also, i have had several knowledgable people try and take trend micro off my computer and they cant, it is password protected, but it came with my computer and i have no idea what the password is, could you help with this?

    after i ran everything last night, my spysweeper was still catching virtumonde, so i dont know if there is something else i have to do with that

    thanks so much for your help
     
  9. grnod

    grnod Private E-2

    my spysweeper is a paid version, but i exited out of it before i tried to run combofix
     
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No do not just delete it! That is not the same as uninstalling. You probably install a security type package from your ISP (Verizon). You will have to uninstall it to get rid of Authentium which is installed. The below is direct from your registry
    We will see what we can do.

    You have to finish the procedures I already gave you.
     
  11. grnod

    grnod Private E-2

    i did everything you posted, deleted the verizon virus protection and ran everything else

    on mgtools, the following keys were not there so i could not check them off
    O2 - BHO: (no name) - {E93EB7FD-5D67-4187-971F-954D3A560DE0} - C:\WINDOWS\system32\awtqr.dll
    O2 - BHO: (no name) - {FF64059D-4D2A-4D6B-AA0F-2EE4A2FE3856} - C:\WINDOWS\system32\cbxuuus.dll
    O20 - Winlogon Notify: cbxuuus - C:\WINDOWS\SYSTEM32\cbxuuus.dll

    i dont belive the avenger really worked either...here are the logs

    the computer is still running fairly slow but a little bit better when i rebooted from avenger
    thanks
     

    Attached Files:

  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It worked.

    Did you buy \RegistryBooster 2? If not then uninstall it.

    Also uninstall AVG Antispyware now since you have Spy Sweeper installed and Spy Sweeper can be very resource hungry.

    I also don't recommend usind Ad-Aware 2007 since it will also waste system resources and the free version offers no protection.

    You can have HijackThis fix the below line which is not required:
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

    Then also consider whether you really require the below which are slowing you down. You can also have HijackThis fix these and you will more than likely see a performance improvement.
    O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
    O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
    O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN


    Now do the below to get Trend Micro PC-cillin Internet Security 12 remove from your install list.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    How are things working now?
     
  13. grnod

    grnod Private E-2

    neither ad-aware or registry booster are on my uninstall list, what should i do with that? i did a search for registry booster and nothing came up

    also, arent the mcci tray and servicepoint needed to run verizon internet? if not then i will delete them

    also i ran the fixme, and trend is still on the add/remove and still is password protected

    i will give update on performance after next post

    thanks
     
  14. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Use HijackThis to fix the below lines:
    O4 - HKLM\..\Run: [AAWTray] "C:\Program Files\Lavasoft\Ad-Aware 2007\AAWTray.exe"
    O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S

    As far as I know they are only need for online support. You should be able to run the applications when you need them. It should not be necessary to run these all the time when you will not need them all the time.

    Okay if this is really true we not be able to remove all of the registry keys. You could try booting in safe mode and using the Administrator account to remove the keys and to apply the fixME.reg patch again.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created
     

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