comodo system cleaner shows issues that nothing else sees

Welcome to Major Geeks!

Attach the logs that we request and also attach the log from Comodo so that we can see what exactly it is complaining about.

 

There is only a little bit f junkware to cleanup. Nothing real serious.

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: (no name) - {03EB0E9C-7A91-4381-A220-9B52B641CDB1} - (no file)
O2 - BHO: (no name) - {03EB0E9C-7A91-4381-A220-9B52B641CDB1} - (no file)
O3 - Toolbar: (no name) - {03EB0E9C-7A91-4381-A220-9B52B641CDB1} - (no file)
O4 - HKLM\..\Run: [SearchSettings] "C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe"
O23 - Service: Application Updater - Spigot, Inc. - C:\Program Files\Application Updater\ApplicationUpdater.exe

After clicking Fix, exit HJT.

Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe

:Services
Application Updater
 
:Files
C:\Program Files\Common Files\Spigot
C:\Program Files\Application Updater
C:\Windows\Temp\*.*
C:\Users\user\AppData\Local\Temp\*.*

:Reg
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{087D5083-0F8C-4677-B348-D87055FF50BF}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{03EB0E9C-7A91-4381-A220-9B52B641CDB1}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{03EB0E9C-7A91-4381-A220-9B52B641CDB1}"=-
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXTlog
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

I did not ask you to run MGtools.exe. I asked you to run the analyse.exe program which is inside of the C:\MGtools folder. That is what C:\MGtools\analyse.exe means.

 

I repeat..... I did not ask you to run MGtools.exe.

Delete the MGtools.exe file. You do not need it anymore. Then look for the C:\MGtools folder and enter that folder. Inside that folder locate the analyse.exe file and run it as requested.

 

You should not have needed to do this. The MGtools folder was created the first time you ran MGtools inorder to post your first log. So unless you had deleted it, it would still have been on your PC. You could not have gotten your first log without that folder existing.

You did not attach the follow up MGlogs.zip file that I requested, but if you are not having problems then I do not need it.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

You're welcome.

Just the final instructions that I gave. It is important to cleanup after what we have done and for your to work thru the process of properly protection your PC.

 

I would have suggested uninstalling all the Java related items you saw and then just installed the 51 update but I believe that you already had the current version of Java.

It is okay. Not the greatest but it is acceptable.