Computer crashes when I run a fast scan of Superantispyware

Discussion in 'Hardware' started by marthe224, Apr 18, 2010.

  1. marthe224

    marthe224 Private E-2

    When I run a full scan using Malwarebytes the computer also crashes but not it doesn't crash on a fast scan. I can run a fast scan or a full scan using Spyware Terminator without a problem. I do not seem to be infected with any spyware. When I get the blue screen of death here is the error message

    On Sun 4/18/2010 5:53:59 PM your computer crashed
    This was likely caused by the following module: xgiesc.sys
    Bugcheck code: 0x1000008E (0xC0000005, 0xED77387E, 0xB139CB0C, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    file path: C:\WINDOWS\system32\xgiesc.sys

    I am just an intermediate level user so please keep it simple for me. Is there a fix for me. i don't understand the message. I do not know how to find the module xgiesc.sys and I do not understand the error relating to the Kernel mode. I have an old computer running XP home :cry
     

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