Computer Craziness

It all started when Windows Media Player wouldn’t open. I tried to update it but got an error message when I tried to install the update. The next day an IT employee at school set up my computer to get onto the building’s wireless network. At the same time, he must have installed Norton Antivirus, because the next time I turned the computer on I got an error message that Norton was not turned on. I created a backup, uninstalled Avast and re-started the computer. The start-up took a long time and has ever since. Also, that night the screen suddenly turned horizontal. My husband found something in the start up menu and deleted it. The screen has been fine ever since, but I still couldn’t install Media Player. So I tried to do a system restore to before the first day Media Player wasn’t working. The system wouldn’t restore. Then I tried to restore to before the IT guy put Norton on. It still wouldn’t restore. I tried uninstalling Media Player. When I finished all this, I realized my desktop looked different. The Internet Explorer icon was no longer the blue “e” but rather it turned into a world icon that leads to internet options. Explorer is still on the computer, though and works fine. I have run Norton, Ad-Adware, SpyBot, and followed the directions on your malware removal guide. All of the required logs are attached (3 follow in a second posting). Panda Active Scan did not finish and caused my computer to freeze. But before that happened it found 2 things it classified as SpyWare.

Any help would be greatly appreciated! Thank you!!

 

Remaining attachments. Thank you, thank you, thank you.

 

Thanks for your welcome and for the quick response. When I tried to start my computer to follow your directions, it told me that it could not find explorer.exe. None of the startup modes (life safe mode) worked and the Windows installation disk asked me for the Adminstrator's password which I never set up. Just hitting enter did not work. So now the computer is with my school's IT department and they said I need a new hard drive. Is that the case? My husband said it's not a hardware problem so that doesn't sound right. It is under warranty still. If you ahve any suggestions, I would be incredibly happy. Thanks again!