Computer doesn't recognise disk drive

I have Windows XP Home Edition..I got a new laptop this week, trying to load some stuff from my PC to then put in the laptop, which is a Windows 7 system. When i try to write to the cd I get "no disk in the drive" I did try to upload a program from a disk I know is good and got the same thing. The last time I up loaded from a disk was two weeks ago when I installed a new Trackball type mouse and had no trouble doing that. What can have happened? and what do I do to further find out and how to fix it...Shirley

 

Hi mate , run this utility

http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

post the report , in device manager everything is fine ? Is there any yellow flag ? :wave

 

Thank you very much! It worked and all is good again...

 

Hi Shirley,
It is also recommended that you use the "windows easy transfer tool" as some files may not be readable on your Win 7 OS ....

http://www.microsoft.com/download/en/details.aspx?id=4503

iain.t :major

 

Thank you too. I had not thought of that yet. robsmom