Computer Freezes Up And Runs Hot

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by JGordonisone, Oct 17, 2016.

  1. JGordonisone

    JGordonisone Private E-2

    Hello there, I have recently put in a new power supply and heat sink in my gaming computer but has been running hot and parts of windows freezes up at times I can't get into anything unless I shut the computer down for awhile to cool off.

    I did manage to run SpyBot search and destroy in safe mode just to clear a couple trojans just to get by so I no longer have freezing problem so otherwise I wouldn't be able to run all the required scans needed to attach the logs below.

    Only problem was MGLOGS was the Process Dll scan did not go through everything else did.

    Please look over my logs and see what malware is bogging down my computer

    Thank You so very much :)
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rerun Hitman and have it remove all that it found. Do the same with RogueKiller.

    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista,Seven,Eight or 10, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.

    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 and 10 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Attach the logfile to your next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.


    Now reboot and rescan with both RogueKiller and Hitman and attach the new logs. Let me know how things are running.
     
  3. JGordonisone

    JGordonisone Private E-2

    Thanks for the quick reply :)

    I attached the two logs.

    For the AdwCleaner I did not clean anything unless I am instructed too, I left it open for now.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Go ahead and clean up with ADW cleaner. You did not tell me how things are running.
     
  5. JGordonisone

    JGordonisone Private E-2

    I cleaned all that up and restarted computer. It is running a little bit better but my cpu usage and temperature is jumping all over the place
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    CPU activity and temp is not caused by malware. I suggest you post in the software or hardware forum.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8 or 10, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     

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