Computer freezing/lagging

Hi everyone. I hope someone here can help me with this most annoying problem I have been experiencing. I dont know what info you guys might need so I will try to include anything that might be useful. My computer is almost 2 year old Dell desktop with Intel Core 2 Duo CPU 2.93 GHz processor and 8 GB Ram. OS is Windows Home Premium 7. About 6 months ago I had some sort of nasty virus. I had to take it to a professional and he ended up completely reinstalling my OS. Not long after I got the computer back it started to freeze up. It wouldnt do it all the time, only occasionaly and only when I was on youtube or when a website like espn that had videos that would automatically start playing. It has gotten progressively worse since, happening more often and now it happens even when Im just using Excel or something. The sound will start to almost sound like a stutter, the computer will be unresponsive for 1-3 minutes and then come back. Sometimes in the bottom right corner I get a message that says "Display driver Intel graphics accelerator drivers for Windows XP(R) stopped responding and has successfully recovered". I dont know what this means, but is it odd that it says "Windows XP" when I am running and always have run windows 7? Also sometimes when I am typing the letters will lag, or not show up at all. Is this related to the computer freezing/hanging?

 

Happy New Year my friend , welcome to MG's :major

You can download this

http://majorgeeks.com/download4181.html

Go to

from the left side you must opt for menu
Summary ( wait 30 seconds until report is generated )
you have to select Report from bar menu
from sub menu Quick Report - Plain Text - opting for Desktop as saving location

follow this attaching the report

http://forums.majorgeeks.com/showthread.php?t=86880
http://www.softpedia.com/progScreenshots/Everest-Home-Edition-Screenshot-16369.html

to inform us about the specifications of your machine even , you must download this tool

http://www.majorgeeks.com/Hard_Disk_Sentinel_d7520.html

informing us about the health of your hdd :wave

 

Thank you for the quick reply falcon. I downloaded and ran those programs and have attached the files. I hope this gives you more of the information neccessary to help me fix this problem.

 

You can download this

http://www.majorgeeks.com/CPU-Z_d425.html

at the mainboard tab there is the model of the motherboard , you should inform us about this , even you must go to

Start - Run msconfig - Ok , at the startup tab you have to disable all - Apply - Ok

When Windows is asking you about reboot , do it :wave

 

Ok, I disabled everything at start up and rebooted. I installed CPU-Z but I was unsure exactly what info about the motherboard you needed so I took a screenshot and attached it.

 

Do you see any difference without start up items at boot ? You can give health/performance status like this

http://hardverapro.hu/dl/upc/2009-05/187078_hdd_sentinel_2.jpg

is there any ? in Device Manager ( Start - Run mmc devmgmt.msc - Ok ) , what is the free capacity of your hdd ( Start - My Computer - right click to Hard disk C - General ) ? You can give your Service Tag ( i forgot about this before )

http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=267748 :wave

 

Well, my computer starts up a little faster after disabling the start up items. But I went to espn.com today and as soon as the page loaded and a video started to play the computer froze for about a minute and then came back saying "Display driver Intel graphics accelerator drivers for Windows XP(R) stopped responding and has successfully recovered". I attached the screenshot of the health/performance status. 559 GB used 359 GB Free on my HDD. My service tag is 8RVJNL1 and my express service code is 19099830565.

 

You can follow this :wave

Start
Control Panel
Administrative Tools
Computer Manager
Device Manager - right click to graphic device
Properties - Details - scroll down the bar menu to find Hardware Ids and post here the code

 

I followed your directions but I couldnt find "graphic device". Would it be "display adapters"? That says "Intel(R) G45/G43 Express Chipset". These are the hardware IDs it lists.
PCI\VEN_8086&DEV_2E22&SUBSYS_04391028&REV_03
PCI\VEN_8086&DEV_2E22&SUBSYS_04391028
PCI\VEN_8086&DEV_2E22&CC_030000
PCI\VEN_8086&DEV_2E22&CC_0300

 

You need to use this tool

http://majorgeeks.com/Driver_Sweeper_d6171.html

you must run it in normal mode
restart your machine
you have to do the same thing in safe mode


cleaning up the leftovers of the driver ( Display adapters ) after that you can download this driver

http://downloadcenter.intel.com/Detail_Desc.aspx?lang=eng&DwnldID=20598

you must save it , go to C:\Documents and Settings\Name\My Documents\Downloads

running the e.x.e file , when process is completed you must reboot your machine :wave

 

When running it, what should I select? There is a list of things to choose from. One says Intel chipset, one says Intel display, and then a bunch of other ones.

 

You need to install Intel display :wave

 

I ran driver sweeper, then ran it again in safe mode and downloaded the thing you told me to download and I got this error "This computer does not meet the minimum requirements for installing the software."

 

My computer kept telling me there was a problem, so it asked me if I wanted it to update the drivers since I had deleted them and I said yes. Whatever driver was installed has not solved the problem. Within 10 minutes of restarting, it froze again

 

Try this one

http://www.techeta.com/download-intel-gma-4500-hd-windows-xp-driver-version-14-42-1-5248/

don't forget that when the process finished is important to restart your machine :wave