Computer hangs right after clicking in User

Have a laptop with Vista installed. Was a little slow when Microsoft bar comes up at bottom of screen during boot-up, but now computer hangs after clicking on User. Have been able to get up in Safe Mode, but not in normal.

I get a error window that pops up and it reads:

Logon process has failed to create the security options dialog.
Failure - Security Options

Any suggestions where to even start? Have run a Degrag utility and have run Malware Bytes, and Super AntiSpywarem after running Cache Cleaner.

 

The profile may be corrupt - try the steps listed here.

 

Thanks for the profile recommendation, but tried it and it still hangs. Sat at the Weelcome with cicle spinng then went to a screen that had a little window up in left corner saying something about Personal Settings and then it just hung.

 

Update - ran sfc /scannow and then it reached 82%, it stopped running and put up this message:

Windows Resource Protection could not perform the requested operation.

Does that help narrow down the problem I may be having?

Thanks

 

Try booting to Safe Mode, click Start > Run, type 'taskschd.msc' (sans quotes), click 'enter' and disable everything there. See if your symptoms change - if so, then try to find the culprit.
You can also follow the same sequence with 'msconfig', click the 'Startups' tab, and disable all (this is not the proper way to disable startups, but will work fine for troubleshooting).

 

Also - what antivirus program are you running, and have you recently switched from one AV program to another?

 

I don't see the Run while in safe mode, so I went to the DOS screen and ran you recommendation. It comes up and tells me that is can't be run in Safe Mode.

On the anti-virus, I have McAfee and have had it since the computer was new.

 

You might find this helpful
http://www.winhelponline.com/blog/f...the-repair-service-when-running-sfc-in-vista/

 

Services.msc was already set to manual. Still having issue.

Any other thoughts out there?

 

Quick questions: why are you 'clicking on User'? Is 'User' an administrative account?

 

And, I don't understand why you can't use the 'Run' command - is it not showing in the Start Menu? If not, right click the taskbar, choose Properties, Start Menu, Customize and scroll down and put a check mark in 'Run'.
The command should be available in both Normal and Safe modes.
If the 'Run' command is showing, however, and nothing happens, then we've got something else going on.

 

Now with that, I can get the Run window - but it still tells me that the taskschd.msc does not run in Safe Mode.

 

Ok - task scheduler might not run in safe mode - my bad. Just glad you've got a Run command.

Back to the 'user' question: when you boot up, are you presented with a choice of accounts?

 

Yes - I originally had two accounts, and did add a new profile, and that has the same issue. The new profile does have Admin level privs.

I did run sfc /verifyonly - and it did find some problems. I've got a log file that is 6.8 MB, but I have no idea what is all means. It looks like sfc /scannow will only run if I'm logged in normally.

 

One more thing - I'm trying to experiment with turning off services, hoping maybe one of them is fragged, and if I find the one I can fix it. Which service needs to be enabled, in order to be able to log in to one of the User Accounts? I turned off several of the services, and then I can't log in. I type on the User Ison and nothing happens.

 

Extremely bad idea!
Go here http://www.blackviper.com/WinVista/servicecfg.htm
and check to be sure you have not turned off something you should not have.

 

Thanks for the services link. What I was hoping to di is find out what is causing my issue. I can consistently boot up in Safe Mode, so had assumed (and we all know what that can get ya) that one of the services is causing the issue.

 

This worked for one person