Computer Hitting Brakes/Running Slower

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by sorria2000, Jan 21, 2013.

  1. sorria2000

    sorria2000 Private E-2

    Good morning,
    My computer has been slowing down over the last few months so I don't know of any specific instance that caused it. I have tried with Malwarebytes and other programs with no improvement. Windows Defender is gone, somehow, even though I'm running Vista. I tried to use the MS help page to get it back but those steps didn't work. I also optimized Vista after the instructions on this site.
    Malwarebytes and TDSKiller did not find anything. I've attached the logs for Rogue Killer and Hitman Pro. MGTools would not run due to a virtual device driver registry error.

    I really appreciate any help you can provide. Thank you so much!
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Can you please attach the Malware Bytes log regardless of what it did or did not find.

    Also, run this:

    Download OTL to your desktop.

    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
    • When the window appears, underneath Output at the top change it to Minimal Output.
    • Check the boxes beside LOP Check and Purity Check.
    • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

    When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

    Attach both of these logs into your next reply.
     
  3. sorria2000

    sorria2000 Private E-2

    Thanks for the quick reply. Attached are the 3 requested logs. Thank you.
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I am not seeing hardly anything to do here in the Malware Removal forum. You can complete the below and then follow final steps soon. You should post about any issues you have in the software forum. :)

    We need to run an OTL Fix

    • Right-click OTL.exe And select " Run as administrator " to run it. If Windows UAC prompts you, please allow it.
    • Copy and Paste the following code into the textbox. Do not include the word Code

    Code:
    :otl
    IE - HKLM\..\SearchScopes\{513E6E44-EC57-49F8-9091-2BDC3643DB3B}: "URL" = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=hp-pvdt
    IE - HKCU\..\SearchScopes\{171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E}: "URL" = http://websearch.ask.com/redirect?client=ie&tb=AUD&o=14556&src=kw&q={searchTerms}&locale=en_US&apn_ptnrs=WS&apn_dtid=YYYYYYYYUS&apn_uid=54350A7F-C470-48B2-822C-D114371C6924&apn_sauid=B2B6F29A-CF5B-4092-951E-55EABAD51E1E
    IE - HKCU\..\SearchScopes\{41FA0A5E-C037-46DA-A74C-D29028BF66C0}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
    FF - prefs.js..browser.search.order.1: "Ask.com"
    FF - prefs.js..browser.search.selectedEngine: "Ask.com"
    FF - prefs.js..browser.search.defaultengine: "Ask.com"
    FF - prefs.js..browser.search.defaultenginename: "Ask.com"
    CHR - Extension: ShopAtHome.com extension = C:\Users\Knights\AppData\Local\Google\Chrome\User Data\Default\Extensions\dlmebkoiahbppacaicbgncnjhbpdfkcc\7.0.1.0_0\
    CHR - Extension: Coupon Alert = C:\Users\Knights\AppData\Local\Google\Chrome\User Data\Default\Extensions\inhklfinocfhfhgklbfmpgcjdaechlei\4.11.0.65458_0\
    
    :commands
    [EMPTYTEMP]
    [RESETHOSTS]
    [REBOOT]
    • Then click the Run Fix button at the top.
    • Click Image.
    • OTL may ask to reboot the machine. Please do so if asked.
    • The report should appear in Notepad after the reboot. ATTACH that report in your next reply.
     
  5. sorria2000

    sorria2000 Private E-2

    Thank you for your help. I attached the log.
     

    Attached Files:

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Press and hold the Windows key [​IMG] and then press the letter R on your keyboard. This opens the Run dialog box.
      • Copy and paste the below into the Run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    5. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove, you can delete these files now.
    8. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  7. sorria2000

    sorria2000 Private E-2

    Thank you for your help and time! I will complete those other steps now.
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Most welcome. :) Safe surfing!
     

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