Computer not booting w/HJT log

Welcome to MGs!

Your message is rather confusing. If your computer will not boot, how are you getting a HijackThis log and how are you running McAfee and Spybot! It would seem that your message is worded incorrectly. What is your real problem?

Note: Your HJT version has not been used for over 2 years.

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

.

 

Please read and follow the directions in my previous message. You have not followed them. Do not post anymore HijackThis logs until you have followed ALL the directions.

 

Looks like just about all of them.

I do not see Spybot installed with the SDhelper function as per the READ ME.

You did not run CounterSpy and attach the log.

You did not do any of step 6.

You did not do any of step 7 and as a result this is the second time I am saying, your HJT version is more than two years out of date.

Did you skip anything else? Do you have ALL updates and are you running the proper versions of all software? Since you HJT version is so far out of date, I have to wonder about the other tools.

It would also be nice to know exactly what your problem is. I asked this in my first message.

 

You did not tell us about any error messages! All you said is your computer has a problem booting using Win98, which as I said before made no sense since you are obviously using it.

 

Make sure you provide the EXACT error message (word for word).

But if you are looking for help in the Malware Forum, you need to complete the instructions in the READ & RUN ME sticky.

 

No problem!

 

No one ever said you have no viruses. You never finished running the READ & RUN ME so how are we supposed to know.

The error message is not related to malware. Ask in the Hardware Forum. However, you can read some of the below:

http://www.softsynth.com/jsyn/support/removed_error.html

http://www.computing.net/windows95/wwwboard/forum/48426.html

 

You're welcome!