Computer restarting randomly please help!

Discussion in 'Hardware' started by pl4gu3, Dec 27, 2011.

  1. pl4gu3

    pl4gu3 Private E-2

    hey, so recently i installed a new graphics card, a geforce gts 450. now computer is somewhat randomly restarting, as long as i dont play any games it wont crash, but its kind of spontaneous, for instance i can run 2 instances of diablo 2 in windowed mode (for botting) and the comp will go on for hours without stopping, but if i open a fullscreen window of diablo 2 then it will crash, problems seem to only occur for fullscreen games, havent tried a high end game in windowed mode yet but the more high end the graphics of the game the faster it seems to crash, i ran team fortress 2 and it restarted after about 5 minutes. but diablo 2 fullscreen can run for anywhere between 5 minutes to an hour or so, ive collected my latest crash dump and here it please, i would really appreciate it if someone could look at this and tell me whats wrong or help me in some way, i just dont have the know-how to understand what any of this means, thanks. also im running windows 7 64 bit
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8005a3a038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------


    BUGCHECK_STR: 0x124_AuthenticAMD

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: System

    CURRENT_IRQL: 0

    STACK_TEXT:
    fffff880`033c46f0 fffff800`03328c59 : fffffa80`05a3a010 fffffa80`039f7040 fffff8a0`00000015 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`033c4c10 fffff800`03208f57 : fffffa80`05a3a010 fffff800`032832b8 fffffa80`039f7040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`033c4c40 fffff800`031705d5 : fffff800`032e4ae0 00000000`00000001 fffffa80`049ffa20 fffffa80`039f7040 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`033c4c80 fffff800`030ed001 : fffff880`01055e00 fffff800`031705b0 fffffa80`039f7000 fffffa80`039f7040 : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`033c4cb0 fffff800`0337dfee : cf8b48d5`8b48fffd fffffa80`039f7040 00000000`00000080 fffffa80`039e6990 : nt!ExpWorkerThread+0x111
    fffff880`033c4d40 fffff800`030d45e6 : fffff880`03163180 fffffa80`039f7040 fffff880`0316dfc0 480006a8`58840f01 : nt!PspSystemThreadStartup+0x5a
    fffff880`033c4d80 00000000`00000000 : fffff880`033c5000 fffff880`033bf000 fffff880`033c42c0 00000000`00000000 : nt!KxStartSystemThread+0x16


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: hardware

    IMAGE_NAME: hardware

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

    BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

    Followup: MachineOwner
    ---------

    1: kd> lmvm hardware
    start end module name
    Mini Kernel Dump does not contain unloaded driver list
     
  2. plodr

    plodr Major Geek Super Extraordinaire

    I don't read blue screens but I do look for what is causing the fault. From your listing
    That seems to imply that you are using the wrong driver.
     
  3. pl4gu3

    pl4gu3 Private E-2

    how can i tell which driver i need to reinstall ><
     
  4. plodr

    plodr Major Geek Super Extraordinaire

    Didn't you say you installed a new graphics card and the computer started crashing? If so, then the graphics driver is the first thing I'd uninstall.
     
  5. pl4gu3

    pl4gu3 Private E-2

    thanks​
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds