computer running slow and locking up

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by ellerocks, Jan 7, 2008.

  1. ellerocks

    ellerocks Private E-2

    I ran the ccleaner and my computer is running a little better, but still has some lags. I ran the hijack this, and here is my log, can someone check and see if things look ok, i tried to do housecall online virus scanner but it isn't working for me for some reason, i use that one often so not sure why i can't get it to work, so i am thinking i might have a virus
     

    Attached Files:

    ellerocks, Jan 7, 2008
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please uninstall HJT as it will be properly installed when you do the following:

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide
     
    TimW, Jan 8, 2008
    #2
  3. ellerocks

    ellerocks Private E-2

    ok, thankyou for your reply, I have been running everything i am suppose to, but for some reason, and I checked the settings 3 times, it will not let me save a report or get the report, it found 1 virus and 10 other problems, so I rebooted and ran it again, it found 1 virus, it quarantines them, but still cannot get a report, so I gave up and went to the next step the MGtools,
    I have followed directions, but I cannot right click on the Getlogs.bat and get the option for Run As Administrator. So now I am stuck as to what I am suppose to do or what I am doing wrong, can you please help me.
    And thankyou for all your help so far, it has been greatly apprieciated.
     
    ellerocks, Jan 9, 2008
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Are you running Vista?

    Did you follow the instructions to turn off UAC?

    Please tell me what you have done so far.
     
    TimW, Jan 9, 2008
    #4
  5. ellerocks

    ellerocks Private E-2

    Sorry I am running windows xp, home,

    First I uninstalled the spybot S&D that I had originally, then I uninstalled the HJT.
    I have done step 1, 2 and most of step 3, downloaded the programs it wanted me to, and installed them, and ran the combofix, spybot, avg antispyware, I couldnt save reports did all the settings i was asked to do, but still cannot save report, so I went to the next step the mg tools, cannot get that to do what I am suppose to. i did part of the first steps but then got stuck. ok crap i see what you mean, i was doing the steps for vista, and I did what it told me to do to turn off uac. how can I fix this, or does it matter that I did this?
     
    ellerocks, Jan 9, 2008
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    LOL...uninstall what you did in the Vista cleaning thread and then do the instructions for XP cleaning ....
    You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
     
    TimW, Jan 9, 2008
    #6
  7. ellerocks

    ellerocks Private E-2

    :eek: whoops, ok thankyou for your help, i did what you asked now it said to attach the files so here you go, let me know what to do now, my computer seems to be running ok, but that avg spyware had found that virus both times i ran it. I just ran it again, and it found it again, but still will not give me a report.
     

    Attached Files:

    ellerocks, Jan 9, 2008
    #7
  8. ellerocks

    ellerocks Private E-2

    ok so while waiting for a reply, I check on how to Protect yourself from malware and I installed a software firewall called, Outpost Firewall, now my computer is running slow again, avg found spyware, and the firewall disconnected my printer and my internet, so I shut it off to get on here. Should I even bother with a firewall?
     
    ellerocks, Jan 10, 2008
    #8
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Firewalls are a very good thing ...yes, you should have one...but you need to kind of do a test to find the one that works best for you ....they will all require some tweaking to give permissions for programs to access the web and such.

    You really need to uninstall:
    LimeWire 4.14.12
    J2SE Runtime Environment 5.0 Update 8

    Tell me the exact file that AVG keeps finding please.
     
    TimW, Jan 10, 2008
    #9
  10. ellerocks

    ellerocks Private E-2

    ok I deleted those programs, then did avg again, it found nothing this time, the files it was finding, twice was a trojan of some kind, and then it was a tracking cookie, the trojans are in quaranteen, at least that is what I told it to do with it. So do I have to do anything else other than find the right firewall?
     
    ellerocks, Jan 10, 2008
    #10
  11. ellerocks

    ellerocks Private E-2

    Ok the files that AVG keeps finding were all the same, but in different locations, it was called Trojan.Agent.cmn

    And the firewall keeps popping up when I open internet explorer, I have to shut it down to access internet. it says

    Component control

    Network access for IEXPORE.EXE was blocked because its memory was modified by another process.

    Process wrote to memory FSDC.exe
     
    ellerocks, Jan 10, 2008
    #11
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Turn off, or better yet, uninstall Outpost firewall ...then I want you to rescan with AVG and tell me if it finds anything. The FSDC.exe is from F-Secure anti-virus ...do you have that installed?
    It may not play nice with Outpost.
     
    TimW, Jan 11, 2008
    #12
  13. ellerocks

    ellerocks Private E-2

    I have shaw secure, which is probably the same thing,
    I uninstalled outpost, I haven't been using it anyway, cuz I couldn't access
    internet with it on. I did a scan on AVG and it found 3 tracking cookies, I deleted them. I shut off my shaw secure, if I have AVG, I should uninstall shaw?
    Thankyou for all your help, it has been greatly appreciated.
     
    ellerocks, Jan 11, 2008
    #13
  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You will probably find that AVG Anti-virus is less of a resource hog then F-Secure ..but it is up to you as to which to unintall.
    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    10. If you are running Windows XP or Windows ME, do the below:
    * Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    11. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     
    TimW, Jan 12, 2008
    #14

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