computer shuts down before scans complete

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by trickyniki, May 15, 2008.

  1. trickyniki

    trickyniki Private E-2

    Hello,

    My computer keeps shutting down and won't let me restart for a few mins each time. The computer could have been on overnight or just an hour before it shuts down each time. I have tried to run numerous scans - spybot, avg, superantispyware and each time, the scans never complete. I ran AVG in safe mode and it came up with vb.aft trojan, vundo (i have tried the vundo remove scan but it didn't show anything) and now in spybot it has come back with smitfraud c. before it shutdown again.

    How can I do a removal if I can't see what is there. I am useless at the computer, but I have used forums before and they have helped enormously.

    Have you any tips on getting a proper scan completed?

    Many thanks,

    tricky
     
  2. abri

    abri MajorGeek

    Hi trickiniki,
    Welcome to Major Geeks!

    Please run Removing Zlob aka SmitFraud, SpySheriff, Infections. This will produce two logs, both called rapport.txt. Before you continue with the cleaning instructions, either attach the first log to us or rename it, otherwise the second log will overwrite the first log. You can run this in either normal or safe mode. To get to safe mode, hit the F8 button during startup until you get to the menu where safe mode is an option.

    After you finish with that, continue with the instructions in the READ & RUN ME FIRST and attach the logs you get there as well.

    Thanks.
    abri
     

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