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Computer will not shut-down!!

Discussion in 'Software' started by kjb125, Apr 8, 2007.

  1. kjb125

    kjb125 Private First Class

    OK...here we go...I have a Dell XPS 400...2.8gig...2gigs ram...pentium D...windows media center XP...--Problem-- When i go in the start menu and click turn off computer, then click Turn off (or Restart), nothing happens. If i hold the power button on the tower (case) it will turn off....it just will not turn off using the start menu....NOW, i have done a system restore and it has seemed to have fixed the problem as of right now...my questions, has anyone had this happen?? and, if this happens again, how can i fix it?? Could this be virus related?? Thanks for your help!!
  2. hopperdave2000

    hopperdave2000 MajorGeek

    I've had this happen with my XP Pro SP2. I was running a RAM optimizer and as soon as that was shut off, the Windows restart and turn off functions worked perfectly....
    If you're not running a RAM utility, then I don't know what to tell you....

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