Computer won't shut down only restart-XP

Discussion in 'Software' started by zx2max, Mar 27, 2010.

  1. zx2max

    zx2max Private E-2

    I have a Toshiba Satellite laptop. I just put in a new hard drive and installed Windows XP with the Toshiba recovery discs that came with it. When I try to shut down computer, it restarts instead. It will also restart when I click on hibernate. Any ideas?
     
    zx2max, Mar 27, 2010
    #1
  2. motc7

    motc7 Vice Admiral (Starfleet)


    Do you have Roxio?

    http://support.microsoft.com/kb/311806
     
    motc7, Mar 27, 2010
    #2
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I believe Toshiba's have their own power schemes. You should see if you can adjust those settings.

    See if this works to shut down:

    Brute-force a shutdown. The command:

    shutdown -s -f

    typed into the Start/Run line or used as the guts of a batch file will tell the OS to force (-f) a shutdown (-s) even if some software or driver doesn't acknowledge the termination command.

    For more about "shutdown" command options, go to Start/Help and Support and use "shutdown" as the search term, and under "Pick a task" select "Shutdown."
     
    TimW, Mar 27, 2010
    #3
  4. zx2max

    zx2max Private E-2

    I tried the shutdown command but computer still restarted after shutdown. If I just hold down the power button, the computer will shutdown but that doesn't shutdown Windows properly.
     
    zx2max, Mar 28, 2010
    #4
  5. zx2max

    zx2max Private E-2

    Sorry motc7 no Roxio installed.
     
    zx2max, Mar 28, 2010
    #5
  6. motc7

    motc7 Vice Admiral (Starfleet)

    Try updating your BIOS
     
    motc7, Mar 29, 2010
    #6

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