Conduit search malware?.?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by thaekor, Feb 6, 2014.

  1. thaekor

    thaekor Private E-2

    I appear to have a malware issue with conduit search, that I can't seem to get rid of. I have ran the READ & RUN ME FIRST post and have the log files attached. Any help would be greatly appreciated.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Attach the logfile to your next next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.



    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.

    Are you still having problems? If yes, exactly what and which browsers are impacted?
     
  3. thaekor

    thaekor Private E-2

    I have ran ADWcleaner, and Junkware Removal tool, and it has cleaned both Firefox and IE, but Chrome still has the search conduit redirects. Attached are the log files. During JRT running, it had to reboot, and when it came back up there was an error message that reg.exe didn't run properly. I was going to take a screenshot, but the little one hit the keyboard and it closed before I got a chance. I didn't want to run it a 2nd time and possibly make it harder to diagnose/fix.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Try the below:
    • Click the Customize and Control Google Chrome button ( the 3 parallel lines down below the X button used to close the window ).
    • Then on the pop down form select Settings.
    • Now under the Search heading, click the Manage Search Engines button
      • Look in here for anything related to Conduit and select it and delete it by clicking the X button to the far right side.
      • Make sure that you look in both the Default Search Engines and Other Search Engines areas and delete any Conduit junk.
      • Select the default search engine you want ( like Google ) and click the Make Default button.
      • When finished, click the Done button
    • Now back on the Settings page to the top left you should see an Extensions selection, click on it to bring up the installed extensions.
    • Look for any undesired extension ( like Conduit or anything else you did not install ) and if found, click the Trash Can icon to delete the extension.
    • Now close the Extensions/Setting tab to get back to normal view
    • Exit Chrome and reopen.
    • Are you still having a problem with Conduit ?
     
  5. thaekor

    thaekor Private E-2

    That seems to have cleared everything up. Thank you very much for your help.
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds