conduit search removal

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by ext, Nov 10, 2013.

  1. ext

    ext Private E-2

    I have a new laptop with windows 8 and google chrome. evertime I log on it brings up google, but also two other tabs which are searchnu.com and conduit search.com. I would like to know how to get rid of these, is anyone else having this problem? and can you point me in the right direction to find a solution. I am sorry if this is redundant as I am sure other people are having the same problem, I just need to be pointed to the proper post. thanks in advance

    ext
     
    ext, Nov 10, 2013
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let's try this first:

    [​IMG] Please download Junkware Removal Tool to your desktop.

    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
     
    TimW, Nov 10, 2013
    #2
  3. ext

    ext Private E-2

    I will run and attach the file today. thanks
     
    ext, Nov 11, 2013
    #3
  4. ext

    ext Private E-2

    I think this should be the log you want. otherwise let me know thanks.
     

    Attached Files:

    ext, Nov 11, 2013
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    How are things running now or do we need to continue with the cleaning?
     
    TimW, Nov 11, 2013
    #5
  6. ext

    ext Private E-2

    I'm still getting the search conduit and searchnu on startup tabs, but since the scan I get two popups at the beginning that says they cannot find the dll files for the two, but when I go to chrome they are there. need to do more cleaning me thinks.
     
    ext, Nov 12, 2013
    #6
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Kestrel13!, Nov 12, 2013
    #7

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