Confirm Removal Steps Succesfull?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by kelvink, Apr 3, 2011.

  1. kelvink

    kelvink Private E-2

    Dear all,

    I have completed all Malware Removal steps after all index.php files on one of my webhosting provider were injected with
    <img heigth="1" width="1" border="0" src="http://imgaaa.net/t.php?id=">

    Since this apparently can only happen when my FTP passwords are retrieved I suspected my computer was infected by a keylogger? I included all log files except one(super antispyware), since this ran already for 1,5 hrs and nothing found yet, I will rerun this during the night again. I am running W7-64bit so didn't run rootrepeal.

    3 files were deleted by combofix, are these indeed some kind of keyloggers? And am I free of this malware so I can startup my websites again?

    Many thanks in advance.

    Regards,

    Kelvin
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware in your logs. I am also not seeing any AV protection software. What issues are you still having?
     
  3. kelvink

    kelvink Private E-2

    No issues at the moment, but suspected that my FTP passwords were used. AV was uninstalled according to the Read Me steps on this forum.

    Just wanted to make sure that there is no Malware on my computer since it took me 2 days to restore all my websites...

    regards,

    Kelvin
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I assume that the webhost manager has removed the malware. Let me know if you have any other issues.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0

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