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constant adverts i can't see but i hear

Discussion in 'Malware Removal' started by elena85, Jun 11, 2012.

  1. elena85

    elena85 Private E-2

    How to stop annoying INVISIBLE POP UPS/AUDIO Ads?

    I’m constantly hearing these commercial ads when I’m connected to the internet; however, I can’t see where they are coming from. I will close out of all my web browsers (IE) and run my task manager and there will be nothing list there but I can hear it loud and clear.

    I have tried scanning Windows Defender but I just get this error message:

    Error 0x800070424 The specified service does not exist as an installed service'. (error code: 0x800704240)

    when i ran Hijackthis I got this message:
    for some reason your system denied write access to Hosts file. If any hijack domains are in this file Hijackthis may not be able to fix this.
    If that happens, you need to edit the file yourself. To do this, click start,Run and type:
    notepad c:\windows\system32\drivers\etc\Hosts
    and press enter. find the line(s) Hijackthis reports and delete them.
    Save the file as 'hosts' with quotes and reboot."
    Last edited by a moderator: Jun 11, 2012
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run

    Please also download MBRCheck to your desktop
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.

    Now do not stop, please continue on with the below instructions too! :)

    READ & RUN ME FIRST. Malware Removal Guide
  3. elena85

    elena85 Private E-2


    I tried TDSSKiller and its saying no threats found.

    I don’t seem to have MBRCheck.exe
    Last edited by a moderator: Jun 12, 2012
  4. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Welcome to MajorGeeks, elena85

    You still should attach the TDSSKillerlog.txt
    Here is the link to the download - run it as Kes instructed in post #2 - MBRCheck 1.2.3

    - continue on with the other steps she gave.
    Last edited: Jun 11, 2012
  5. elena85

    elena85 Private E-2

    Hi, here is my TDSSkiller log.

    Attached Files:

    Last edited by a moderator: Jun 12, 2012
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You need to read this please. HOW TO: Attach Items To Your Post Do not post inline logs.

    I do want to see the log from MBRCheck, don't forget that!

    Now you need to do what Dr Moriarty suggested.
    Attach the rest of the requested logs once done.
  7. elena85

    elena85 Private E-2

    my logs are now attached.

    Attached Files:

    Last edited by a moderator: Jun 12, 2012
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    OK, I just need the rest. Thanks.
  9. elena85

    elena85 Private E-2

    Apart from the TdssKiller and MBRCheck logs what else is needed?

  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You need to re-read my instructions in post # 2. See the bit where I said:
    There's a clickable blue link underneath.... take a look at it.

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