Corrupted Word Doc file

I am not sure where to post this but I have a word document that now somehow is all jumbled with wierd characters. I have attempted to use whatever available converters there are in Word but so far I've gotten no further.

Any advice on where to start would be appreciated.

Jeff

 

It would help if you mentioned what version of Windows you are running AND what version of Office.

 

I have tried to open the file on a Windows 7 computer and a Windows XP Pro SP3 computer both running MS Office. Both computers are running MS Word 2002 (10.6866.6870) SP3.

This file was working fine, but now suddenly it wants me to run a converter. If I try to use it it still opens a file full of jibberish. I've tried using several options for the language conversion. I can even send you the file of you like.

 

Was this the info you were looking for?

 

and

So you have Office XP also known as Office 10 and 2002 installed? http://en.wikipedia.org/wiki/Microsoft_Office and http://en.wikipedia.org/wiki/Microsoft_Office_XP

What is the extension on the file you are trying to see? (docx?)

 

Yes, I believe those are the correct versions of Office XP. The file has a .doc extension

 

Is the text entirely wrong, or is it that your text is there but is interspersed with other characters?

 

It tells me to select encoding that makes the document readable but none of them work. it looks like this...

 

It isn't what I thought it might be but Word 2002 Help has an article Troubleshoot Encoded Text Files which, if you haven't already seen it might possibly help.

 

No guarantee's but see if this utility will help. You probably should use a copy of the corrupt file instead of the original to try the repair on.

http://www.repairmyword.com/

 

http://support.microsoft.com/kb/290981
applies to Word 2002
You might need to install a fix. Read the article and follow the links under Resolution.