cross post, - interesting issue

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by scynful79, Mar 31, 2009.

  1. scynful79

    scynful79 Private E-2

    (was suggested I post this here as well... )

    On another forum, this chick has that gaming mouse and keyboard.

    the Razer Copperhead™ gaming mouse brings gaming to new heights with its revolutionary 2000dpi laser sensor technology. Add 32KB of onboard memory, this intelligent mouse is a genre-defining weapon that makes for penetrating, explosive gameplay.

    g15 keyboard.


    REcently, she has come across a virus that hit her bios. She found out that the virus is actually in the keyboard and mouse. I asked her if she can reset them, this was her response.


    *no. the minute I plug them in, they shut down my computer and scramble the bios.

    i even tried just plugging one in at a time.

    I never actually used CD's for them.

    I talked to logitech about this, and they've had more than one person lately calling in with a similar issue. They are working on fixing it, but anytime you can store anything onto memory, inside the keyboard/mouse its possible to also store something malcious, like a keylogger as well and have it imbed itself.

    so far, I don't know of (any) virus cleaner that will fix this issue. i've already talked to logitech, they said to trash them and either use ones with out memory, or replace them from scratch.

    they didn't have any answers to fix it or safely clean them either.*


    Any ideas on how she might be able to fix this problem? I'd hate to see her throw something like that away if she doesn't have to.

    Thank for any advice.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Razer Copperhead is not a Logitech product so you are talking to the wrong company if you have been talking to Logitech.

    If there is truly an infection embedded in the hardware, the company that makes them needs to address the problem. In the meantime, the fix is to set the BIOS back to the proper settings and not use the devices. Hardware type infections cannot be fixed by malware scanners.
     

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