Dell Image Expert "Error Opening Database: 3204"

I have a Dell Dimension 8250, running Windows XP Home. I have successfully used Dell Image Expert for some time. Recently I get the error message "Error Opening Database: 3204" when trying to open Dell Image Expert.... I have removed the program and re-installed from the CD and still get the error... Any thoughts?

Thnx!

 

Did you try this?

http://en.community.dell.com/forums/p/3352855/3512521.aspx#3512521

 

I'll give that a shot, too.

Thnx!

 

Cat,

I found a suggestion there that seems to have worked.

Thnx!!

 

Hi Bierman9,

Can you let us know what worked, helps the next person with the same issue.

Thanks you,

Cat

 

Starting at the link listed in Cat's 29Dec reply below, I followed this lead:

"Glen Pandey
Joined on 12/09/2003
Posts: 7
Points 0Re: Dell Image Expert
09 Dec 2003 12:25PM
The error you are experiencing may be due to a corrupted database file Image Expert uses. To resolve this issue it will be necessary to delete this file.

1. Close Image Expert
2. Click Start > Find > Files and Folders (in Win 2000, XP, and ME, it will be Start >Search > For Files and Folders)
3. In the Named field type in ixdb.mdb
4. In the Look In field make sure you are searching your entire hard drive
5. Click the Find Now or Search Now button depending on your operating system
6. Once this file is located right-click it and choose Delete from the menu"

After doing that, I re-installed from the CD.

Been working fine since...

 

Thank you Bierman,

Sorry I misread your other post and thought it was something else at Dell that worked. Thanks for posting and cleaning up my misread.

Cat