Desktop items & start menu items missing/hidden after virus

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by pennywisezzz, Feb 16, 2012.

  1. pennywisezzz

    pennywisezzz Private E-2

    I originally posted this on the software forum but no one has replied after a couple days so I thought I would try it over here:

    Okay, so my computer got infected and I downloaded paid versions of SuperAntiSpyware & Avira Antivirus and ran them plus a bunch of others from the Malware thread and was able to clean up my system but a bunch of my shortcuts on my desktop disappeared and my Start Menu is messed up. I was able to manually put a few of my shortcuts back on to my desktop but they showed up dimmed like they were hidden. I went and double checked in Folder Options to show hidden files and that was already selected. I downloaded and ran UnHide and all it did was make the dimmed shortcuts turn back normal but did not put all the others back. Also, if I try to open c:/Documents and Settings it pops up that it is not accessible and access is denied. The folder is also dimmed like it is hidden.

    So at this point I don't know what else to do. :confused

    Running Vista 64-bit

    TIA
     
  2. pennywisezzz

    pennywisezzz Private E-2

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  4. satrow

    satrow Major Geek Extraordinaire

    Apologies to both of you; I try to pick up any threads in Software if I feel there's a chance of malware involvement, or of ruling it out. That was one that slipped past me, despite the obvious title.
     

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