Desperate need help..internet runs so slow!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by incredable 1, Jan 19, 2007.

  1. incredable 1

    incredable 1 Private E-2

    Although I am on DSL, it seems like I am on dial up. Need help with an infected computer. What can I do?
    I followed the instructions so far. Help
     
  2. incredable 1

    incredable 1 Private E-2

    Help me before I jump out my fist floor window.

    My computer is infected and I can hardly use the internet, because it is so slow. I have followed all your instructions and will appreciate any help.:cry
     
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Re: Help me before I jump out my fist floor window.

    Please post the requested logs in the Read and Run First thread. We can not help you without the logs.
     
  4. incredable 1

    incredable 1 Private E-2

    Re: Help me before I jump out my fist floor window.

    thank you Tim, for the reply.. I will post all logs tomorrow.
     
  5. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    I have merged your threads. Stay in one thread.

    If you have completed the Read ME then post your logs as attachments, which is clearly stated in the instructions.
     
  6. incredable 1

    incredable 1 Private E-2

    Re: Help me before I jump out my fist floor window.

    Here are the logs.
     

    Attached Files:

  7. incredable 1

    incredable 1 Private E-2

    Re: Help me before I jump out my fist floor window.

    One more scan..
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    We still need the GetRunKey log and the ShowNew log. It is imperative that you follow the instructions and post all requested logs inorder to assist you!
     
  9. incredable 1

    incredable 1 Private E-2

    This is what I get for the get run key log..

    I am unable to get the other log requested. what do I do?

    edit by bjgarrick: removed unecessary html code for mgs
     
    Last edited by a moderator: Jan 22, 2007
  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    No it isn't. That is what you get when you save the html code for the login page to Majorgeeks! When you run GetRunKey as instructed in the download page directions you will get a file named C:\runkeys.txt If you post anything else, it is incorrect. Also as requested in the READ & RUN ME, do not post any inline logs. What you post is not really a log, but the same logic applies. We will delete that inline info once we get beyond the discussion about it.

    Other problems with not following directions:
    • You also skipped step 3 in the READ & RUN ME. Uninstall all but one antivirus program now. Having multiple AV programs will slow your PC down and could part of your problem.
    • You did not follow the directions for creating a log from the Bitdefender scan and as a result all you post was a log summary which is of no use to us.
    Follow the directions on the download pages exactly and also take note of the error messages on those pages and the fixes given.
     

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