Driver Problem For RAID Controller

:cry

I am a novice so please bare with me.
I have done a clean install of Windows 7 Ultimate for a friend that purchased this desktop second hand. To start with it had a faulty stick of 2GB RAM which I have removed but not replaced so at present it has 2GB RAM.

Installation seemed okay and computer was running okay, did freeze several times whereby I had to power off.

Under Device Manager it displays the query icon next to the RAID Controller. I used the Intel utility scan to ascertain the details of the driver etc. It is:
Intel(R) ICH7R/DH SATA Raid Controller. This also used informed me I had version 8.6.2.1315 and needed version 11.6.0.1030.

I also used Unknown Device Identifier 8.01 which in red under unknown device had - Chip: Integrated Technology Express(ITE) IT8212 ATA RAID Controller.

I'm unsure if you need all the Bios/Mainboard info but I do have that from using SiSoftware.

I was able to find what I was hoping was the right RAID driver but I don't know how to install these types of files. They are IAAHCI.INF, IAAHCI.CAT, IASTOR.INF, IASTOR.CAT, IASTOR.SYS and TXTSETUP.OEM.

I have checked the BIOS settings to make sure RAID was enabled.

I do not know enough about what RAID does/is meant to do.

Is it possible my installation cocked up somewhere?

Any advice would be appreciated.

Thank you.

 

Hi,

You could try the following, obviously you can get into windows.

If you have internet connectivity Make your way to the "Device manager".
Locate hard drive component, click on this in one of the few tabs at the top see if you can locate an update driver. This may or may not help.

Best way, se if you can locate the motherboard model number, depending on the make it maybe visible in the BIOS. Or a manual interior inspection of the mother board should reveal some text printed on the motherboard, it will be the largest text visible and typically on one corner or even inbetween the expansion slots on the mother board. This may also have a "Ver.01" or similar. It is important to get all the details. My look something like manufactures name followed by series of letters an numbers.

Note, be very careful not to touch any components in the interior of the computer you can easily generate static electricity short out some or the whole motherboard.
Ensure the unit is powered down to prevent any nasty shocks.

Next go to that manufactuers website and look for that motherboard precise numbers - if cant locate this then may be its covered by the previous model. You are looking for hard drive controllers and any associated raid array software for your version of windows.

Download scan it for issues and install it, this should be a step in the right direction.

:wave