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DSL limited or no connectivity

Discussion in 'Hardware' started by alvermin, Jan 23, 2006.

  1. alvermin

    alvermin Private E-2

    I am having problems maintaining connectivity on my SBC DSL. The SBC tech said the signal incoming was consistently fast and problem must be on my pc. I sometimes have fast connection while at times little or none. I especially have problems while downloading files. Even to download Norton Virus live updates, it takes many tries before download completes. Usually it quickly downloads first 5% or so and then stalls. The problem seemed to start a while back when I had the Look2Me spyware. I used this forum and HJT to get rid of that. My operating system is XP PRO.
     
  2. Hardmarkerin

    Hardmarkerin Private First Class

    Do you get the Message " Limited or No connectivity " ?
    Or is the Problem regarding Slow Downloads ?
    Have you checked you firewall Settings ?
    What Firewall you Have ?
    Are you Using any kind of Router or is the system on LAN ?
    Whats the IP Address of your System ?
     
  3. alvermin

    alvermin Private E-2

    My local area connection icon in lower right of screen will show "limited or no connectivity" as status.

    I also have freezing of connection after beginning to download files.

    I have windows firewall "off" and use Zonealarm firewall.

    I don't have router, connected through DSL modem through ethernet card.

    I don't know IP address of system.

    thanks for reply
     
  4. Colemanguy

    Colemanguy MajorGeek

    When you experince issues, do you loose the dsl or sync light on your dsl modem. What type of dsl modem do you have?
     
  5. Hardmarkerin

    Hardmarkerin Private First Class

    Try Reseting TCP/IP and Winsock settings.

    NOTE: the following steps require you to have administrator privileges on the system.

    To clear Winsock settings, perform the following steps:

    1. Click Start, click Run, type regedit, and click OK.
    The Registry Editor window appears.

    2. Click the plus to the left of HKEY_LOCAL_MACHINE.

    3. Click the plus to the left of SYSTEM.

    4. Click the plus to the left of CurrentControlSet.

    5. Click the plus to the left of Services.

    6. Right-click Winsock and click Export.
    The Export Registry File appears.

    7. Save the file in My Documents as Winsock.reg.

    8. Right-click Winsock and click Delete.
    The Confirm Key Delete window appears.

    9. Click Yes.

    10. Right-click Winsock2 and click Export.
    The Export Registry File appears.

    11. Save the file in My Documents as winsock2.reg.

    12. Right-click Winsock2 and click Delete.
    The Confirm Key Delete window appears.

    13. Click Yes.

    14. Restart the system.

    To reset Winsock and TCP/IP settings, perform the following steps:

    1. When the system has finished restarting, click Start, Control Panel.
    The Control Panel window appears.

    2. Double-click Network Connections.

    3. Right Click LAN Connections and Click Properties.
    The Network Connection Properties window appears.

    4. Click the General tab and click Install.
    The Select Network Component Type window appears.

    5. Click Protocol and click Add.

    6. The Select Network Protocol window appears.

    7. Click Have Disk.
    The Install From Disk window appears.

    8. Click Browse.
    The Locate File window appears.

    9. Click Desktop, double-click My Computer, double-click Local Disk (C :), and double-click Windows (or Winnt).

    10. Type INF in the File name and click Open.

    11. Click Open again.

    12. The Install From Disk window appears.

    13. Click OK.

    14. Click Internet Protocol (TCP/IP) and click OK.

    15. The Network Connection Properties window appears.

    16. Click Close.

    17. Restart the system.

    18. Click Start, click Run, type netsh int ip reset delllog.txt, and click OK.

    Hopefully this should fix the problem
     
  6. alvermin

    alvermin Private E-2

    to Coleman Guy

    I do not lose the internet light on my modem.

    It is a Speedstream 5100
     
  7. Colemanguy

    Colemanguy MajorGeek

    if sp2 do start run, netsh winsock reset,
     
  8. alvermin

    alvermin Private E-2

    thanks for both replies. I tried both resets of the winsock but still experiencing same problem.

    any other suggestions?
     
  9. Hardmarkerin

    Hardmarkerin Private First Class

    Delete this key in the windows registry:

    HKEY_CLASSES_ROOT\CLSID\{7007ACCF-3202-11D1-AAD2-00805FC1270E}

    Restart the Comp
     

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