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Epson Stylus Photo Rx425/rx430 – All In One - Error Message

Discussion in 'Hardware' started by comeflymark, Oct 24, 2005.

  1. comeflymark

    comeflymark Private E-2


    On launching the Scanner, the Epson Intro Page Version 2.65E is displayed followed shortly by escndv.exe has encountered a problem and needs to close. I have already un-installed the original drivers & re-installed new downloaded drivers from the EPSON website.

    All other parts of the printer work correctly, including the scanner arm, as I can still do direct colour and B&W photocopies. It is purely the scanner software that doesn’t launch. I can only assume that there is a conflict of some sort. The only software that I have added since the printers’ installation about a year ago, are Windows and Norton updates.

    I have had an EPSON online engineering talk-through session. They say it’s a Windows/MS problem and suggest re-installing Windows XP. Don’t want to do that.

    Suggestions please ??

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