Expert oppinions wanted: Webroot Spysweeper still effective?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by zelmo, Dec 28, 2007.

  1. zelmo

    zelmo Private E-2

    Back in November 2006, this forum helped me with some major issues with my laptop. Webroot and Hijack This really came to the rescue. So, for all of 2007, I used Webroot's Spy Sweeper with Anitvirus. I am tyring to decide whether to renew for 08. I like the simplicity of having one program do it all. The only problems I had with it were a slow grinding to a halt of IE, but I use Firefox for the most part, anyway. I have not checked up on this forum in a year because I have had no major issues. So I'm way out of date. Is Webroot still one of the best options out there for $40? Are there better programs out there now?
    Just to objectively see how it is doing in terms of security, I removed Spy Sweeper w/ antivirus from my sytem and downloaded/ran the 4 programs of Chaslang's "Read Me, Run Me removal guide". A few firewall overrides and a bunch of cookies is what turned up, as far as I can tell.
    I am embarrased to admit I dont know how to retrieve/find some of the 4 program logs. I have attached the ones I could figure out how to.

    Can anyone tell me if anything serious is listed?

    My sytems stats: Toshiba Laptop XP SP2, Pentium 4 3.06Ghz, 1.4 RAM, ATI Mobility Radeon 9000 IGP, 60G HD

    I'm inclined to say "if it aint broke...", but maybe it is and I'm ignorant of it. Advice much appreciated- thanks!
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The only logs the READ ME asks for on a WinXP system is
    • ComboFix which you attached
    • AVG Antispyware which you have to create and often it does not allow you to make a report after first installing
    • and the C:\MGlogs.zip file as stated in the READ ME. It is right there on your PC too since I can see it in one of your logs.
    No you don't need to change anything if it is protecting you properly as long as you can live with price and the performance hit. After seeing the MGlogs.zip log and an AVG Antispyware log (if it found anything other than cookies), we can tell you of your status which I would bet is pretty good.

    Here is something you do need to do.

    Uninstall the below old versions of software:
    Java 2 Runtime Environment, SE v1.4.2_05
    Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME

    Make sure you reboot after uninstalling the above!

    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment
     
  3. zelmo

    zelmo Private E-2

    Thanks for getting back to me. You guys perform a great public service. I have attached the mglog.zip file I was missing. Still have not figured out how to get the original AVG log. Guess I should have done a screen save.
    2 things I ask, please, if you can.
    1. Let me know if there is anything in the mglog file that reflects badly on Webroot's defenses of my computer.
    2.If you think a dual function program( antivirus and spyware blocker) is too much of a processor hog, what two products would you recommend in the $40-$60 range. I have read in other threads on this forum that Spysweeper may not be compatible with other brands of antivirus protection.

    Sorry, I missed the Java 2 Runtime issue right out of the gate, it seems. Consider it done.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You said you have Webroot's Spy Sweeper with Antivirus, but i don't see it install based on your logs. Did you uninstall it? If so, you are running with no protection which is a bad idea.

    Your logs do not show anymalware but you could have HijackThis fix the below lines to improve startup time and general performance:
    O2 - BHO: File Print FedEx Kinko's - {9566395F-43D2-4c64-B525-B501FFA276E2} - mscoree.dll (file missing)
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    If you are happy with the performance that you have been getting then just stick with what you have been using. It appears to be working for you. You do need to install a real software firewall though. You should work thru the below link and also you will see other free applications you could test to see how your performance is using them instead of Spy Sweeper. It's up to you which you would prefer to use.

    How to Protect yourself from malware!


    Since we are finished with the tools, you can do the below
    1. UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN
      • Now type combofix /u in the runbox and click OK.
      • Note: The space between the X and the U, it must be there.
    2. Also delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
     
  5. zelmo

    zelmo Private E-2

    Thanks Chaslang,
    You are correct. I did uninstall SpySweeper before I began your "Read &Run" program. Maybe that was not so bright, but I thought it would interfere with the new downloads. As it functions daily, I get prompts over just about every activity any program ties to do using the internet. I guess it's a good thing to be so aggressive, but it slows down the system. ( The tradeoff you spoke of).

    Firewalls: My router has one, and I thought the Windows firewall was a software firewall. My bad. I'll pick one up or download it.

    Removing "O2 - BHO: File Print FedEx Kinko's - {9566395F-43D2-4c64-B525-B501FFA276E2} - mscoree.dll (file missing)" just turned my IE into a speed demon. WAY TO GO!!!! So it wasn't Spysweeper's fault after all. I'll probably just go with it.
     
    Last edited: Dec 30, 2007
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It does but as indicated in the How to protect link I gave you, it is not an adequate firewall.

    Great! Surf Safely!
     

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