Extremely slow computer 85% of the time

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by risingTide, May 14, 2010.

  1. risingTide

    risingTide Private E-2

    Greetings.

    The basic problem is that my computer is running extremely slow most of the time. One or two days out of the week it runs extremely fast and normal. I have taken care to make sure I am not running anything different on the fast days and I am not. In fact, this machine is basically used for web surfing (Firefox mostly) and Word documents. Some days I can just have one browser window open and it is extremely slow; and then a few other days I can have multiple tabs in a browser and a few word documents and it is fine.

    Now, I have 1.28 Gig of RAM and since this is Pentium 4 at 2 Ghz I really think I should be fine with what I'm using it for. This would would make sense since there are times when it runs normally.

    This slow behavior has been taking place for over 6 months and I cannot link it to any particular install or change on my part.

    I have completed all of the tasks in the READ ME post (which I was very impressed with and would like to thank everyone who had a part in all of these posts!) and have attached the five log files (4 on this post and 1 on the next).

    Thank you so much to all who try to help!
     

    Attached Files:

    risingTide, May 14, 2010
    #1
  2. risingTide

    risingTide Private E-2

    Here is the final log.

    Thanks again.
     

    Attached Files:

    risingTide, May 14, 2010
    #2
  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. I suggest you post in the software forum if you want to pursue this issue.

    Since you are not having any malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
    TimW, May 14, 2010
    #3
  4. risingTide

    risingTide Private E-2

    One final question...should I re-enable the CD emulator drivers with Defogger? I didn't see that mentioned anywhere on the steps posted.

    Thanks for your help...I'll post to a software forum.
     
    risingTide, May 14, 2010
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, you can re-enable that if you want.
     
    TimW, May 14, 2010
    #5

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