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failed to connect to server updateasfreeinfo.grisoft.com

Discussion in 'Software' started by andybe, Jan 11, 2009.

  1. andybe

    andybe Private E-2

    I have 3 machines all running avg anti-spyware 7.5.
    I have the free edition. i install updates manually.

    However i now receive the error failed to connect to server updateasfreeinfo.grisoft.com every timei try to run the update.

    Any ideas why? Is this version still suppoted?

    cheers
     
  2. oma

    oma MajorGeek

    As of Dec 31, 2008 AVG Antispyware 7.5 is no longer supported.

    http://www.avg.com/us.support (see post 1593)
     
  3. individual

    individual Private E-2

    = cheers


    now receive the error failed to connect to server updateasfreeinfo.grisoft.com every timei try to run the update.

    Any ideas why? Is this version still suppoted?
     
  4. t-diddy

    t-diddy Private E-2

    I've got AVG 8 and I cannot connect to server either. Tried to uninstall it and that failed too. Picked up Spyware Protect 2009 somehow. I deleted that file and need to update antivirus again. Is there anything better out there? I wanted to try Avast AV but cannot connect to that server either. Any suggestions?
     
  5. plodr

    plodr Major Geek Super Extraordinaire

    First you need to clean out the malware.
    Start here http://forums.majorgeeks.com/showthread.php?t=35407
    and do what is recommended for your version of windows.
    When you have the logs needed, post a new thread here
    http://forums.majorgeeks.com/forumdisplay.php?f=35
    One of the malware fighters will help and tell you how to proceed with the cleaning.

    One side effect of having malware is that it does not let you update your security programs. Perhaps after you are clean, AVG 8.5 will update properly.
     

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