Fake Anti-virus program malware from opening news article

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by callmetmax, Jul 16, 2010.

  1. callmetmax

    callmetmax Private E-2

    So I opened a news article from a trusted news site yesterday and had a fake anti-virus program pop up and tell me I had many infections. I quickly shut down my computer and ran a few scans in safe mode. Some things were found and cleaned. The fake program stopped but I was experiences weird slowdowns and errors. I also could not get onto any browser besides firefox.

    I ran all the scans suggested by you guys and was able to get back on explorer and opera. However, I just was hoping you guys could look at my logs because I am still experiencing some slow down.

    Thanks in advance.
     

    Attached Files:

  2. callmetmax

    callmetmax Private E-2

    Here is the last log.

    Thanks again.
     

    Attached Files:

  3. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Welcome to MajorGeeks, callmetmax.

    I am currently reviewing your logs and will get back to you with a set of instructions as soon as possible. Our queue is working the oldest threads first.

    Thanks for your patience.
    dr.m
     
  4. callmetmax

    callmetmax Private E-2

    Sounds great. Thanks a lot for the update.
     
  5. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    You're welcome, callmetmax

    *You are out of date with your version of SUPERAntiSpyware.
    • Please uninstall your current version (this is necessary).
    • Then download this SUPERAntiSpyware
    • Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
    • After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
    • Now run a new "Complete scan" of your system. And attach this new log.

    Delete this file as it is not where you were instructed to save it and is no longer needed.
    C:\Documents and Settings\Taylor Maxwell\Desktop\MGtools.exe

    Do you know what this is? C:\b89950a5add0b52db6

    Step 1:
    Please look in Add/Remove Programs for the following and uninstall if found. If you get any errors just make a note and continue on.
    Step 2:
    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Step 3: Now we need to use ComboFix.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Make sure you have shut down all protection software (antivirus, antispyware, firewall...etc) programs so they do not interfere with the running of ComboFix. *Remember to re-start them before coming back online.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text inside of the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
      If it asks you to overide the previous file with the same name, click YES.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
      [​IMG]
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:
    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    Step 4:
    Open CCleaner - select "Cleaner" > "Run Cleaner" <---use this function ONLY!

    Step 5:
    Now install the latest Sun Java Runtime Environment

    Step 6:
    Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Windows 7, use right click and select Run As Administrator).

    Please attach the new C:\MGlogs.zip and the updated SASlog.txt file to your next reply.

    * Make sure you tell me if you had any problems running this procedure; and answer this - "What malware problems are you still experiencing?"

    dr.m
     
  6. callmetmax

    callmetmax Private E-2

    Thanks for the help. I did not have any problems doing what was asked. I attached the new logs that you asked for.

    I do not know what C:\b89950a5add0b52db6 is. Should I just delete it?

    The problems seem to have stopped. The computer seems to be back up to speed and I am able to get onto all my internet browsers.

    If you have any further suggestions after you take a look at the new logs it would be extremely appreciative.

    Thanks again
     

    Attached Files:

  7. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Your logs look good, callmetmax -

    C:\b89950a5add0b52db6 isn't something we need to be concerned with.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and re-enable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
    Safe surfing! [​IMG]
     
    Last edited: Jul 18, 2010

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