Finished scans - still infected?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by badassbiker, Jun 6, 2010.

  1. badassbiker

    badassbiker Private E-2

    Hi Guys,

    I have run the READ AND RUN ME FIRST. There still seems to be some problems. I cannot enable Windows Update, Firewall or MS Security essentials. MSSE will not update. Please help.
     

    Attached Files:

  2. badassbiker

    badassbiker Private E-2

    2nd post with MGTOOLS log...

     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Can you tell me what this is:
    C:\KAFA?

    I am not seeing any malware in your system, but I also am not seeing any AV program either. What are you using for anti-virus?
     
  4. badassbiker

    badassbiker Private E-2

    I am not sure what C:\KAFA is but it also appears on my usb flash disk and was identified as malware by another PC running MS security Essentials. At the time of my post MSE was also installed on this PC but not active (something was preventing it from running). It is running now but the security centre service wont start, neither will Windows firewall.
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I would first try uninstalling MSE from your machine. Run CCLeaner and after a reboot, reinstall it. See if that gets it working. Did you delete that folder? Did you remove it from your thumb drive as well?
     
  6. badassbiker

    badassbiker Private E-2

    I deleted the folder and everything seems to be ok now. Thanks for your help.:)
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know. If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:

     

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