Firefox auto updated. Now cant find internet connection

Discussion in 'Software' started by bluefishdeep, Dec 18, 2008.

  1. bluefishdeep

    bluefishdeep Private E-2

    Firefox recently autoupdated to version 3.05. Now Firefox, Spy-Bot and several other programs cannot connect to my isp. FF 3.0 was working fine. Using Vista home premium on shared DSL Extreme speed connection. Internet Explorer DOES Connect without a problem. Other computers on network are connecting fine, including other Firefox browsers. Any suggestions, please?
     
    bluefishdeep, Dec 18, 2008
    #1
  2. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

    If you are connecting with IE, it could be a setting in your firewall that you have to change with the new version of FF. Have you checked that?
     
    LauraR, Dec 18, 2008
    #2
  3. bluefishdeep

    bluefishdeep Private E-2

    Hi Laura
    The only firewall on this machine is the one that is included in Vista. Can you guide me thru what I need to do with the firewall? Thanks for your response.
     
    bluefishdeep, Dec 18, 2008
    #3
  4. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

    LauraR, Dec 18, 2008
    #4
  5. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

    Thanks for clearing that up Mark. I don't have Vista and don't use windows firewalls.

    I just assumed it would block outgoing like most other firewalls. Guess I shouldn't assume anything with Windows.rolleyes
     
    LauraR, Dec 18, 2008
    #5
  6. bluefishdeep

    bluefishdeep Private E-2

    Laura and Mark
    Thanks to you both for your responses. My homework begins now.

    Further facts: Computer is Compaq Presario,sr5050nx. It originally had a trial firewall from symantec. I uninstalled it months ago and it no longer appears on the list of installed programs (in the Uninstall Programs .cpl).
    However Programs\Symantec\LiveUpdate and ProgramData\Symantec still contain a lot of programs & .dlls. I have no other Symantec programs on the system, so there should be no need for these trees to be there anymore.

    I can use regedit to search out and delete all references to these trees. Is that what I should do first?

    Thanks
     
    bluefishdeep, Dec 18, 2008
    #6
  7. LauraR

    LauraR MajorGeeks Super-Duper Administrator Staff Member

    LauraR, Dec 18, 2008
    #7
  8. bluefishdeep

    bluefishdeep Private E-2

    Mark & Laura

    The Norton Removal Tool and ccleaner did the trick. Thanks to both of you.

    regards
    bluefishdeep
     
    bluefishdeep, Dec 29, 2008
    #8
  9. deezeejoey

    deezeejoey Private E-2

    is it just me, or is Norton the biggest piece of crap out there?
     
    deezeejoey, Dec 30, 2008
    #9

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