followed instructions, still have virus/spyware

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jskbhosc, Nov 2, 2007.

  1. jskbhosc

    jskbhosc Private E-2

    I followed the instructions you require and still have the spyware/virus. I was able to complete all utilities as required. I could not figure out how to save te Panda log, but it indicated that it found no problems. I will include a second post with the rest of the attachements.
     

    Attached Files:

  2. jskbhosc

    jskbhosc Private E-2

    rest of attachments
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please download and install:
    Java Runtime 6

    Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    After clicking fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Attach new logs for:
    ShowNew
    GetRunKeys
    HJT
    Avenger
     
  4. jskbhosc

    jskbhosc Private E-2

    Here are the logs. I had no problems running utilities, and have not gotten any popups yet, but still get errors opening mycomputer/ cdrive. Included wordpad document that has errors in next post
     

    Attached Files:

  5. jskbhosc

    jskbhosc Private E-2

    Pretty sure these are related to spyware, after running one of the utilites, these errors went away, but came back later.
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You did not provide me with a new HJT log.

    You need to remove the "posxxx.tmp" files from your C drive ...

    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.

    If you use Firefox browser

    * Click Firefox at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser

    * Click Opera at the top and choose: Select All
    * Click the Empty Selected button.
    o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main ATF Cleaner menu to close the program.

    Now:
    Please copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:
    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Attach new logs for:
    ShowNew
    GetRunKeys
    HJT
    Avenger
     

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