General slowness, pop-ups & slow start up

You have Avast AND MSSE installed on here. Remove one immediately before continuing.


Uninstall >>> Ask Toolbar


Re run Hitman and have it delete Malware remnants & Potential Unwanted Programs.



Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the area. Do not include the word Code.

Code:

:Files
C:\Users\Randles\AppData\Local\d3d9caps.tmp

:reg
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{040D144C-15EB-4849-9E53-B73E0A85AC3F}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{66EAAEBB-5831-4FBB-9C42-775388E48BBC}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{040D144C-15EB-4849-9E53-B73E0A85AC3F}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{66EAAEBB-5831-4FBB-9C42-775388E48BBC}]

:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it in your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Aww sorry to hear that.

 

Most welcome.