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Google Redirect malware in Google Chrome browser only

Discussion in 'Malware Removal' started by zicozak, Apr 5, 2011.

  1. zicozak

    zicozak Private E-2


    I got infected by using Frostwire back on the 23rd/24th March, needless to say that is already removed!

    Suspected something was wrong straight away scanned my laptop running windows 7 with the free anti virus that I had installed: Malwarebytes Anti-Malware

    It found various problems and removed them, detailed in the log attached.

    All problems are gone apart from when searching using Google Chrome (don't use any other browser so only IE installed in addition), in IE doesn't happen, it redirects me all the time as per other threads in this area.

    I then realised I coudl have installed a copy of Norton 360 on here as have 3 licenses, 2 to use still. So un-installed Malwarebytes Anti-Malware and installed 360. Scanned etc and still have this one lingering problem.

    I have gone through and completed the following before posting:

    General house cleaning:

    Run & Read me First:

    Even tried using the points in this thread but no luck either

    Only program I can't run is RootRepeal errors out.

    1st 4 uploaded files:
    2 x Malware scans with infection finds all other subsequent ones ran found nothing
    1 x Rootrepeal crash text
    1 x SuperAntiSpyware log

    Will attach the other next
    Please help!

    Attached Files:

  2. zicozak

    zicozak Private E-2


    Attached as well

    Also ran Norton 360 full scan twice and found 16 tracking cookies in total nothing serious would attached logs but can't find them to attach. Doesn't say name or anything within Norton.

    Everytime the redirect takes me to a 'bad' page Norton detects and attack and popups telling me its blocked it.

    Let me know what else I can try
    Many thanks in advance for your time

    Attached Files:

  3. zicozak

    zicozak Private E-2

    Sorry missed attaching:

    Hijackthis log
    2 x TDSSKiller log

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Who gave you the last Combofix script to carry out? :confused

    Malwarebytes Anti-Malware MBAM is not antivirus, it is an antispyware application.

    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe


    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below


    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    Run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.
    You may end up having to uninstall Chrome using Revo Uninstaller if things do not improve.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

    If Chrome is still redirecting then you will have to use Revo Uninstaller to completely uninstall the browser, reboot afterwards, reinstall and then let me know if the redirects have stopped.
  5. zicozak

    zicozak Private E-2

    Hi thanks for coming back to me so quickly your time has been appreciated.
    I meant to say previously that I scanned with Avira antivirus.

    Anyway tried all your points below bar the last one and still didn't work, persistent little bugger. So I opted to remove Chrome using the Revo tool.

    This has finally restored Chrome to obviously a new installation but more importantly clear of any problems.

    Once again thanks for you help this is now sorted.
    Z :-D
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Glad to hear it ;)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
  7. zicozak

    zicozak Private E-2


    thanks run the steps you said and also the protect myself from future malware including autoruns

    Thanks once again for the speedy response and fixing it!
    You guys really do a great job
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're welcome. Safe surfing.
  9. zicozak

    zicozak Private E-2


    Me again. Just been looking at supporting you guys and our AV renewal is up in just over a month. 3 years ago (been travelling for a while) it looked as though Kaspersky was the best, my girlfriend had 3 licenses for Norton so installed the other day. Would you recommend Kaspersky over Norton? As thinking of changing over to that

  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Oh I really could not say because to be fair I am not familiar with either, perhaps this is something you could elaborate on in the software forum. Personally I use Avast Free edition and am very happy with it.
  11. zicozak

    zicozak Private E-2

    OK thanks

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