Google Update error event id: 20

Discussion in 'Software' started by oldsimp, Oct 23, 2009.

  1. oldsimp

    oldsimp Private E-2

    The number of event id: 20, alarms are becoming worse. I now have over 1020 Google Update Error Here is a copy of the event Log. Log Name: Application
    Source: Google Update
    Date: 10/22/2009 7:33:55 PM
    Event ID: 20
    Task Category: None
    Level: Error
    Keywords: Classic
    User: SYSTEM
    Computer: HomeComputer
    Description:
    The description for Event ID 20 from source Google Update cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    Network Request Error.
    Error: 0x80072efd. Http status code: 0.
    Url=https://tools.google.com/service/update2
    Trying config: source=FireFox, direct connection.
    trying CUP:WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying CUP:iexplore.
    Send request returned 0x80004005. Http status code 0.
    Trying config: source=auto, wpad=1, script=.
    trying CUP:WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying CUP:iexplore.
    Send request returned 0x80004005. Http status code 0.
    Trying config: source=FireFox, direct connection.
    trying CUP:WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying CUP:iexplore.
    Send request returned 0x80004005. Http status code 0.
    Trying config: source=auto, wpad=1, script=.
    trying CUP:WinHTTP.
    Send request returned 0

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Google Update" />
    <EventID Qualifiers="0">20</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-10-22T23:33:55.000Z" />
    <EventRecordID>23014</EventRecordID>
    <Channel>Application</Channel>
    <Computer>HomeComputer</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data>Network Request Error.
    Error: 0x80072efd. Http status code: 0.
    Url=https://tools.google.com/service/update2
    Trying config: source=FireFox, direct connection.
    trying CUP:WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying CUP:iexplore.
    Send request returned 0x80004005. Http status code 0.
    Trying config: source=auto, wpad=1, script=.
    trying CUP:WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying CUP:iexplore.
    Send request returned 0x80004005. Http status code 0.
    Trying config: source=FireFox, direct connection.
    trying CUP:WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying CUP:iexplore.
    Send request returned 0x80004005. Http status code 0.
    Trying config: source=auto, wpad=1, script=.
    trying CUP:WinHTTP.
    Send request returned 0</Data>
    </EventData>
    </Event>
    HERE ARE THE DETAILS FROM ANOTHER EVENT ID: 20 ERROR.
    Log Name: Application
    Source: Google Update
    Date: 10/22/2009 7:33:55 PM
    Event ID: 20
    Task Category: None
    Level: Error
    Keywords: Classic
    User: SYSTEM
    Computer: HomeComputer
    Description:
    The description for Event ID 20 from source Google Update cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    Network Request Error.
    Error: 0x80072efd. Http status code: 0.
    Url=https://tools.google.com/service/update2
    Trying config: source=FireFox, direct connection.
    trying CUP:WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying CUP:iexplore.
    Send request returned 0x80004005. Http status code 0.
    Trying config: source=auto, wpad=1, script=.
    trying CUP:WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying CUP:iexplore.
    Send request returned 0x80004005. Http status code 0.
    Trying config: source=FireFox, direct connection.
    trying CUP:WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying CUP:iexplore.
    Send request returned 0x80004005. Http status code 0.
    Trying config: source=auto, wpad=1, script=.
    trying CUP:WinHTTP.
    Send request returned 0

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Google Update" />
    <EventID Qualifiers="0">20</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-10-22T23:33:55.000Z" />
    <EventRecordID>23014</EventRecordID>
    <Channel>Application</Channel>
    <Computer>HomeComputer</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data>Network Request Error.
    Error: 0x80072efd. Http status code: 0.
    Url=https://tools.google.com/service/update2
    Trying config: source=FireFox, direct connection.
    trying CUP:WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying CUP:iexplore.
    Send request returned 0x80004005. Http status code 0.
    Trying config: source=auto, wpad=1, script=.
    trying CUP:WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying CUP:iexplore.
    Send request returned 0x80004005. Http status code 0.
    Trying config: source=FireFox, direct connection.
    trying CUP:WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying WinHTTP.
    Send request returned 0x80072efd. Http status code 0.
    trying CUP:iexplore.
    Send request returned 0x80004005. Http status code 0.
    Trying config: source=auto, wpad=1, script=.
    trying CUP:WinHTTP.
    Send request returned 0</Data>
    </EventData>
    </Event>

    Please help.:confused
     
    oldsimp, Oct 23, 2009
    #1
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Try and delete your Internet temp files and cookies and Ccleaner is good for this or do it via your browsers menu

    Do you have a 3rd party firewall ( eg Norton, Comodo, ZoneAlarm) if so check in the firewalls menu that Google update is not blocked

    Uninstall and reinstall your google apps
     
    DavidGP, Oct 23, 2009
    #2

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