Hardware detected..?..

Discussion in 'Hardware' started by codesarah, Aug 4, 2006.

  1. codesarah

    codesarah Private E-2

    Hi guys!

    I need help on how to stop Windows telling me that a new hardware is found.. my printer, which is already installed (a plug and play canon) and working just fine. Windows keeps on prompting wizard everytime I boot.

    This started after I installed a DVD ROM drive and RAM, so I can't really tell which one caused it.

    Is there a way to solve this?
    Thanks!:confused:
     
    codesarah, Aug 4, 2006
    #1
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    This is a known issue in XP, especially when the Add New Hardware Wizard wasnt run to install your new device,

    option to fix I know of as a first port of call is when your PC boots up again and the Add Hardware Wizard pops up... Click Next and let the Wizard run until the end it most likely wont find a driver but click Finish at the end and not Cancel as the wizard will re appear.
     
    DavidGP, Aug 4, 2006
    #2
  3. codesarah

    codesarah Private E-2

    I did what you advised but it didn't work!
    The add new hardware wizard still pops up everytime I boot.

    It is driving me crazy!
    So annoying!
     
    codesarah, Aug 19, 2006
    #3
  4. ASUS

    ASUS MajorGeek

    Check Device Manager for problem's
     
    ASUS, Aug 19, 2006
    #4
  5. bigbazza

    bigbazza R.I.P. 14/12/2011 - Good Onya Geek

    Start---> Run.
    Type in devmgmt.msc < enter>
    to go to Device manager, if you need help to run it. Bazza
     
    bigbazza, Aug 20, 2006
    #5
  6. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Try this http://support.microsoft.com/?kbid=298370 but as its deleting registry keys, its well worth when you get to the LPTENUM folder when you navigate the registry to its location to Right Click the LPTENUM folder and choose Export and save the key to a location you can easily find, then delete the said key and try rebooting.
     
    DavidGP, Aug 21, 2006
    #6
  7. codesarah

    codesarah Private E-2

    It says Cannot delete LPTENUM: Error while deleting key. :mad:
     
    codesarah, Oct 14, 2006
    #7
  8. malware killer

    malware killer Private First Class

    Are you logging into Windows with Administrator privileges? You can't make changes to the Registry if you log in with only a simple User account. Log in as an admin, then try to modify the Registry; it should work.
     
    malware killer, Oct 20, 2006
    #8
  9. codesarah

    codesarah Private E-2

    Yes I tried deleting the regkey (is that what it's called?) as Admin.
    But it won't let me. Weird huh?
     
    codesarah, Oct 20, 2006
    #9
  10. malware killer

    malware killer Private First Class

    Seems to me you must be running a program which is "protecting" the Registry from being changed; do you have some version of Norton Systemworks installed? There are other programs which can interfere, but Norton / Symantec is one of the main offenders when this happens...
     
    malware killer, Oct 20, 2006
    #10
  11. codesarah

    codesarah Private E-2

    I deleted norton and got AntiVir and Spyware Blaster.
     
    codesarah, Oct 21, 2006
    #11
  12. hugh750

    hugh750 MajorGeek

    When you say
    i assume you mean you uninstalled those programs.
    By the way i'm glad you got rid of norton because it's a recourse hog.
     
    hugh750, Oct 21, 2006
    #12
  13. malware killer

    malware killer Private First Class

    Well, the BAD news is, even if you DID properly uninstall Norton, it is STILL affecting your system, and bloating your Registry. As hugh750 mentioned, it is an enormous resource hog, and I stopped using and recommending Symantec products years ago...

    Thankfully, even Symantec recognizes the problems they're causing, so they've released the Norton Removal Tool, which you can download through Majorgeeks here:

    http://www.majorgeeks.com/download.php?det=4749

    Once you've run it, reboot your system, then login with admin privileges, and try again to edit your Registry. If that doesn't work, we'll have to dig even deeper to try to find the root of your problem.

    Keep us posted on your progress...
     
    malware killer, Oct 21, 2006
    #13
  14. codesarah

    codesarah Private E-2

    Okay, the Removal Tool.. it didn't help.
    LPTENUM still can't be deleted.

    What is wrong with my computer!!!!!!?!!!!!!

    I have Outpost Firewall, Avira AntiVir, and Cacheman. Those are the only programs running in the background.. do you think one of them is doing it??
     
    codesarah, Oct 21, 2006
    #14
  15. bigbazza

    bigbazza R.I.P. 14/12/2011 - Good Onya Geek

    Process Explorer will give you the Process name, Description and Company name of every process running on your PC.
    Hope this helps, otherwise post the full path to that file here and we can assist further. Bazza

    Process Explorer.http://www.majorgeeks.com/download.php?det=4566
    ===

     
    bigbazza, Oct 21, 2006
    #15
  16. malware killer

    malware killer Private First Class

    bigbazza has raised an excellent point here; you have a MULTITUDE of processes running on your system. If you open the Task Manager, you'll see several of them listed, and many people mistakenly believe that the list is all-inclusive, but that isn't true. The Task Manager only shows items that Microsoft ALLOWS you to see; there can be other processes running that you are completely unaware of, unless you use a third-party program, one NOT provided by Microsoft...

    Good luck; let us know what you learn, and we'll try to help you work forward from there...
     
    malware killer, Oct 21, 2006
    #16
  17. prometheos

    prometheos Staff Sergeant

    Disconnect the printer, before you start your computer. Then uninstall the printer software in Add/Delete Programs. Keep in mind, the software is only half deleted. The drivers are still memory resident and the appropriate registry keys may be indeterminite until you reboot the computer. Do not plug in your printer yet. Reboot the computer. Do not plug in your printer yet. Install the printer software. Do not plug in your printer yet. Turn off your computer. Plug in your printer now. Restart your computer. Windows can now search for your printer and Voila! Windows recommends a printer for you -- I usually applaud Windows at this point for being so clever. Some combinations of hardware cause Windows to lose it's PNP smarts. This has worked for me with several "stubborn" printer installs. Best of luck, codesarah.:)

    .
     
    prometheos, Oct 21, 2006
    #17
  18. bigbazza

    bigbazza R.I.P. 14/12/2011 - Good Onya Geek

    I guess the main point that prometheos makes is "Do not plug in your printer yet" :D
    My HP instructions certainly emphasised this as well.
    Yep, I did read the manual. lol.
    And the installation went fine. :cool: Bazza

    ===

     
    bigbazza, Oct 22, 2006
    #18

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