Hardware probs post SP 2 install - Help!!

Discussion in 'Hardware' started by DG Robbo, Nov 18, 2004.

  1. DG Robbo

    DG Robbo Private E-2

    I recently installed the MS SP2 update and since then my DVD+RW drive and HP 2510 are not responding.

    I've tried the MS service site, no solutions seemed appropriate, and I've tried the Dell site as well (Dell PC) to no avail. Both sent me in circles.....

    I'd be incredibly greatful for any thoughts or solutions

    Thanks in advance

    DG Robbo.

    My system specs are as follows;

    Computer
    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 2
    Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name MAINPC
    User Name Do not use

    Motherboard
    CPU Type Intel Pentium 4A, 2800 MHz (21 x 133)
    Motherboard Name Dell Dimension 4600i
    Motherboard Chipset Intel Springdale-G i865G
    System Memory 512 MB (DDR SDRAM)
    BIOS Type Phoenix (02/20/04)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)

    Display
    Video Adapter NVIDIA GeForce FX 5200 (128 MB)
    3D Accelerator nVIDIA GeForce FX 5200
    Monitor Dell 1901FP [19" LCD] (5Y23344FAB8F)

    Multimedia
    Audio Adapter Creative SB Live! Series Audio Processor

    Storage
    IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers
    IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers
    Disk Drive ST3120026AS (120 GB, 7200 RPM, Serial-ATA/150)
    Disk Drive HP psc 2510 USB Device
    Disk Drive Generic STORAGE DEVICE USB Device
    Optical Drive _NEC DVD+RW ND-2100AD (DVD:8x/4x/12x, CD:32x/24x/40x DVD+RW)
    SMART Hard Disks Status OK

    Partitions
    C: (NTFS) 114408 MB (99242 MB free)

    Input
    Keyboard HID Keyboard Device
    Mouse HID-compliant mouse

    Network
    Network Adapter Intel(R) PRO/100 VE Network Connection (203.45.124.69)
    Modem Conexant SmartHSFi V.9x 56K DF PCI Modem

    Peripherals
    Printer hp psc 2500 series fax
    Printer hp psc 2500 series
    Printer Microsoft Office Document Image Writer
    USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
    USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
    USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
    USB1 Controller Intel 82801EB ICH5 - USB Universal Host Controller
    USB2 Controller Intel 82801EB(M) ICH5(-M) - Enhanced USB2 Controller
    USB Device Generic USB Hub
    USB Device hp psc 2500 series (DOT4USB)
    USB Device hp psc 2500 series
    USB Device USB Composite Device
    USB Device USB Composite Device
    USB Device USB Human Interface Device
    USB Device USB Human Interface Device
    USB Device USB Mass Storage Device
    USB Device USB Mass Storage Device
    USB Device USB Printing Support
     
  2. kjanz

    kjanz Corporal

    i would disconnect both devices,

    boot one time with out them ,

    reconnect, let windows reinstall
     

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