having issues with windows explorer after malware removal

Hi there and welcome. I am currently reviewing your logs and will get back to you with a set of instructions in the next post I make to you.

 

Your mglogs.zip was missing some logs. Let's have you do this:

Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
ShowNew <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.
GetRunKey <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.

 

You are about 6 months out of date with your version of MGtools. You must not keep old copies around. You need to always download and use the current version given in the cleaning procedure. Delete your current, C:\MGlogs.zip file. Then please download the current version of MGtools and run it. Then attach the new MGlogs.zip file.

However ComboFix may have already fixed your problem. Are you still having any issues?

 

The issues that you now have should be worked out in the software forum. As Chaslang pointed out, it looks like combofix healed an infected file. There is not much more to be done here.

Delete the below file from the desktop

• ~ps7CF.tmp

Can you tell me if these are related to Kodak software?
C:\KA <--- What is inside of this directory?

C:\Windows\ka.ini <--- also related top kodak?

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Also delete all files in the below bold folders except ones from the current date (Windows will not let you delete the files from the current day).

 

Yes you can see from the ComboFix header and also from the lack of information in the sysinfo.txt log ( part of MGlogs.zip ) that Windows itself is having problems. For one thing, the missing info mentioned above is likely due to the Windows Management Instrumentation service not running.

Using System Restore or a repair install may be worth trying.

 

You're welcome. Hope you are able to get things worked out in the Software Forum.

 

Try using System Restore to go back to a restore point from before the problem began.