Hello Everyone, And I Got A Question

I'm trying to unlock a pdf encrypted file, and I have the user name and password, but I've opened everything imaginable on the document and can't find a place to put the name and password in to unlock it, I don't have a paid version of Adobe, is this the problem ? I've looked everywhere on Google and no help there,

thanks and great site, been using it for several years for downloads just never posted before.

DJ

 

No, nothing, I can save it to my computer but can only print files, I can't load the digital images to my computer take off program for estimating,

 

Whoever created it has encrypted it. That's where you need to direct a question, to the PDF creator.

 

I did that's when they gave me the password and user name, I thought maybe it was because I don't have a paid version of adobe

 

Have you opened up Adobe Reader then, in the top right, used those details to log in?
If that doesn't work then you'll have to get back to the creator and ask them to provide an unencrypted copy.

 

its a freaking Federal Military file for a job I'm bidding, that would be like pulling teeth to get them to help, guess I'll run prints off and scan them back in.

thanks everyone for trying to help

 

Why don't you just email them and tell them you can't open it.

 

I can open it, and view and print, just can't transfer digital files and upload them to a computer program I use to estimate. I've sent them an email, I just thought there was something I was missing

 

Re-print the pdf file.
Use a program like PDFCreator to do that.
http://www.majorgeeks.com/files/details/pdfcreator.html