Help! All my programs could not be opened

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by fuzzyloo, Feb 17, 2005.

  1. fuzzyloo

    fuzzyloo Private E-2

    Help, all my programs files are no longer working. Icons for these programs have turned blank and the extensions were changed to .ink

    Am I infected with some sort of virus? What should I do? Tried downloading spybot from the net but could not run it. Any programs that I tried downloading into my pc could not be run! This is so frustrating.
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

    NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.


    After doing ALL of the above if you still have a problem:

    Make sure you have HijackThis 1.99.1 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

    To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
     
  3. fuzzyloo

    fuzzyloo Private E-2

    Hi, I've read through the sticky thread but I could not even access the properties of My Computer. I do have Ad-Aware, Spybot, F-secure, Stinger etc installed but now I could not open any of these programs.
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

  5. fuzzyloo

    fuzzyloo Private E-2

    I tried running the virus scan with FireFox but I was asked to download a program before it can work and I can't download any program since I would not be able to open it in the first place. Tried using IE but I could not open my IE.

    What should I do now?
     
  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, what Operating System are you running?
     
  7. fuzzyloo

    fuzzyloo Private E-2

    hi, I'm running on Windows XP
     
  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Are you logged into an account with Administrator privileges?
     

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