HELP! Desperate College Student Seeking Help against Malicious Trajan Horse!!!!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by azrida, Apr 19, 2009.

  1. azrida

    azrida Private E-2

    Hi!

    First of all, thank you so so so much for viewing this thread; I really am desperate and I appreciate any helps.

    I was websurfing this morning (around 2:00 AM) and was downloading some soundfont for my Fruity Loops program.

    and guess what, one of the file I downloaded had trajan virus in it!!!

    My Spybot tried to block it from running, but alas, it was virus who won: my spybot does not work anymore even after I've reinstalled it.

    Then I used Symantec Antivirus to detect the viruses and it did detect them but failed to remove them.

    The problem:

    Everytime I right click anything, Symantec Antivirus runs some kind of update or a search and demands that I find this file, C:\temp\SAV\, which I apparently don't have.

    And sometimes the start menu and the blue bar on the bottom of the screen turn grey and old styled, disabling my network system - and internet - altogether.

    This happens during the safe mode also, which is really distressing.

    Can please help me?

    I followed the cleaning process for Xp and am attaching those files to this thread.
    However, I was not able to run combofix.exe because it kept telling me "Windows cannot find n.com"
    I am assuming this worthless rascal who created the virus took precaution to prevent infected computers from running ComboFix.

    Darn that person >:-(


    The names of these viruses are Trojan.Patchep!inf and Packed.Generic.111


    Please please please SOMEBODY HELP ME!!!!!!!!!!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to allow MGTools to run until it tells you to press any key ( and do make the agreement to run HJT).

    You logs show you had and may still have a DNS changer infections:

    The infection you have is known to infect router hardware. If you have a router hooked up then you need to follow the instructions for your hardware and reset it to factory default settings. Normally there is a recessed push button type switch that needs to be held down for some number of seconds to do this. After resetting to factory defaults on your router, you will need to reconfigure the router for your network if you have made any changes to the default network setup. After doing this, continue with on with the below.


    Download HostsXpert and then follow the below steps.

    * Unzip HostsXpert.zip
    * It will create a folder named HostsXpert in whatever folder you extract it to.
    * Run HostsXpert.exe by double clicking on it.
    * Click the Make Writeable? button. (if you only see a Make Read-Only selection, it is already writeable so skip this button).
    * Click Restore Microsoft's Hosts File and then click OK.
    * Click the X to exit the program

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it and let it run. Then attach the new C:\MGlogs.zip file.
     

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