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Help finding the right modem driver

Discussion in 'Software' started by MEK56, Jan 22, 2009.

  1. MEK56

    MEK56 Private E-2

    please help
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Re: Help finding the right audio driver

    Hi and welcome

    You'll need to start a new thread in the driver forum on your issue and give us as much information as possible, things like....

    1. What windows version you using?
    2. Is your PC an OEM built one like from DELL, HP, Sony etc, if so what model is it.
    3. If your PC is a home build what Motherboard make and model is it?
    4. What driver are you missing or what is the actual problem you need help with.

    Some info that will be helpful if you have not used a forum before...

    How To Post A New Thread Requesting Support

    plus to aid with the collection of info as mentioned above this small guide

     
  3. MEK56

    MEK56 Private E-2

    Re: Help finding the right audio driver

    thank you for helping me
     
  4. MEK56

    MEK56 Private E-2

    driver

    my modem driver had lost what i do?
     
  5. MEK56

    MEK56 Private E-2

    Re: Help finding the right audio driver

    this is my system detailOS Name Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 3, v.3264 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name XP-57EEE719EF6A
    System Manufacturer Hewlett-Packard
    System Model HP Pavilion dv9700 Notebook PC
    System Type X86-based PC
    Processor x86 Family 6 Model 15 Stepping 13 GenuineIntel ~1862 Mhz
    BIOS Version/Date Hewlett-Packard F.58, 6/16/2008
    SMBIOS Version 2.4
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.3264 (xpsp.071130-1427)"
    User Name XP-57EEE719EF6A\Markos
    Time Zone Pacific Daylight Time
    Total Physical Memory 2,048.00 MB
    Available Physical Memory 1.35 GB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 3.85 GB
    Page File C:\pagefile.sys
     
  6. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Moved your question to its own thread.


    Judging by what others have done when downgrading Vista to XP on PCs that where built around Vista, and in the same model range as your laptop is that used this Modem Driver ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37725.exe
     
  7. MEK56

    MEK56 Private E-2

    i tried but that error come up
    driver installation faild could not find device
     
  8. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Do you use a Modem for Dialup Internet/Fax services or are you on Cable, DSL? if so and your PC is not having any other issues, then disable this device as you're not going to be using it anyways.

    In Device Manager what items have Yellow ! marks by them if any?

    Sadly its very hit and miss on drivers when downgrading from Vista to XP, as that PC was build around drivers for Vista (not a Microsoft issue but HP and the OEMs in their development of new hardware and not making the drivers backward compatible), only other one some with a DV9700t HP laptop have used is this one http://www.versiontracker.com/dyn/moreinfo/win/113533 after that I dont know which ones may work, if Vista came on that PC and you need the modem, then revert to Vista, its a good OS, different to XP but then XP was different to Win98.
     

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