HELP: Internet-connected browsers closing

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by JulioSantulio, Sep 21, 2005.

  1. JulioSantulio

    JulioSantulio Private E-2

    Hi,
    Every time I open a browser (IE, Firefox, AIM, etc.) connected to the internet, it automatically closes with no reason. Outlook Express is the only program I can get to work. Here is a log from Hijack, if anyone can figure it out, I would appreciate the time.

    Logfile of HijackThis v1.99.1
    Scan saved at 11:30:00 PM, on 9/21/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SYSTEM32\xcommsvr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\PeoplePC\ISP6230\Browser\Bartshel.exe
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Lexmark X125\LEX125SU.exe
    C:\PROGRA~1\PeoplePC\ISP6230\Browser\PPShared.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Dell Modem-On-Hold\MOH.exe
    C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
    C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\PROGRA~1\McAfee.com\Agent\McDash.exe
    c:\program files\mcafee.com\shared\mghtml.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\regedit.exe
    C:\Documents and Settings\Jarrett\Desktop\hijackthis\HijackThis.exe
    C:\Program Files\Windows Media Player\wmplayer.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
    R3 - URLSearchHook: (no name) - <default> - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
    O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
    O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Bart Station] C:\Program Files\PeoplePC\ISP6230\BIN\PPCOLink.exe -STATION
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Lexmark X125 Settings Utility.lnk = C:\Program Files\Lexmark X125\LEX125SU.exe
    O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
    O8 - Extra context menu item: Google AdSense Preview Tool - http://pagead2.googlesyndication.com/pagead/preview/en/preview.html
    O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\PeoplePC Accelerated\pac-page.html
    O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\PeoplePC Accelerated\pac-image.html
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
    O16 - DPF: {192F9A01-8030-48CE-9BC6-B03DE3E613C6} (PeoplePC Web Installer) - https://www.peoplepc.com/ppcos/ISP60/Download/ppcwebi.cab
    O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/registration/3_0_0_832/sdcregie.cab
    O16 - DPF: {3EB4F9EA-51A6-48DA-846A-0D69DCBA39EF} (DownloadManager Control) - http://download.akamaitools.com.edgesuite.net/dlmanager/live/code/IE_1070/DownloadManager.cab
    O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{BD5693FC-A1F9-4CB9-AB25-F080D332015E}: NameServer = 207.69.188.185 207.69.188.186
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - Unknown owner - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe (file missing)
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: BullGuard XComm (XCOMM) - Softwin - C:\WINDOWS\SYSTEM32\xcommsvr.exe

    P.S. - Since I may only be able to read e-mails. If replies can be emailed to me, that would be great.

    Thank You,
    Jarrett
     
  2. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    First, standard clean procedures must be followed.

    Please follow the steps below:

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps below:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     

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