HELP kids computer stuck on BSOD

It's been a while since I've had to post on here but my youngest was on the "kids computer" yesterday which started to slow down so he rebooted by just turning it off and then on again. Now the computer boots up it only boots up past the Windows XP screen and then boes to the BSOD which gives me a a STOP: 0x0000008E (0xC0000005, 0x805778A9, 0xF6F47BBC, 0x00000000) error. I can not boot into safe mode and I have done several chkdsk /r to no avail. Can you give me any advice before I end up reformatting my hard drive. Thanks!

 

First thing: reboot the PC (using a hard shut down). When the Windows menu comes up saying that Windows shut down unexpectedly or improperly, and then asks whether to boot in Standard or Safe mode, choose Safe mode.

If that works, I can take you from there. If not, we can try something else.

 

I should have said in my original post that I've already tried to boot into safe mode and have found that it won't do that either. I can, however, get to the recovery console.

 

Hi and Welcome to the forums

Have you tried reading through this sticky written by Adrynalyne and follow the instructions carefully

HOW TO: Debug Memory Dumps (Figure out what is causing a BSOD)

I don't think you will go wrong if you do !

Hope this helps !

 

Sorry must have missed the bit about the Op not booting the system :-o

 

http://msdn.microsoft.com/en-gb/library/ms794023.aspx

That's an excerpt from the not too helpful MS description

Is there a file name displayed on the BSOD screen? If so, perhaps it could be deleted or renamed from the Recovery Console, similar to TimW's quote.

Is there a separate graphics card in the PC? Do you have access to another card to test or does the PC also have onboard graphics (you could pull the graphics card and connect the monitor to the onboard adapter)?

 

You have not stated that you have tried "Last known configuration that worked"
That is the first thing you should do. If it doesn't work the first time, try it again .... and keep trying for 10 times, before giving up on that possibility of getting your system up and running again. Only then should you consider moving on to other options.

 

Thank you, Thank you, Thank you!

I'm not sure which thing helped, it was either the fact that I

1. Pulled the memory cards and then put them back in or

2. I again tried to restart it at its "Last known configuration that worked". I did try that initially but it didn't help doing it just once.

Thank you

 

Pleased to hear it. Yes, it will sometimes require that you do it more than once, before it will work successfully. As it was explained to me: Each attempt undoes one change ... and so on ...

Good luck.