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HELP please...malware in my photobucket

Discussion in 'Malware Removal' started by nanageek, Mar 21, 2011.

  1. nanageek

    nanageek Private E-2

    Avast anti virus is detecting malware in my Photobucket page..what do I do
    :eek


    Please and thank you
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Are you saying your online Photobucket page? Is it targeting a specific photo? Please explain.
     
  3. nanageek

    nanageek Private E-2

    No specific image....just signed in and up popped the avast warning......
    Tried with three different browsers...same action:(
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Sounds like the site needs to remove the malware. I suggest you try contacting the web master and informing them of that. We can't remove malware from internet websites.
     
  5. nanageek

    nanageek Private E-2

    Thanks..I think will stay off the site for a couple of days to see if they fix the problem.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It's about all you can do. I take it that Avast is keeping you from getting on the site to even contact the webmaster.
     
  7. nanageek

    nanageek Private E-2

    Yes Avast is doing that.
    Hopefully the webmaster will catch on as other people must be having the same experience...
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Give me the url of the page that you can't access and I will contact them.
     
  9. nanageek

    nanageek Private E-2

    This is the link to my page
    ( Link removed now that PhotoBucket support has been alerted.)
    Warning doesn't happen until after I sign in
     
    Last edited by a moderator: Mar 21, 2011
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I have emailed their support people and will remove the link now. ;)
     
  11. nanageek

    nanageek Private E-2


    Thanks for all your help ...much appreciated. I will check it out tomorrow.

    I would have posted a cool smiley but it is on my Photobucket page:-D

    Maureen/nanageek
     
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I have no idea how long it may take them to read and act on the email I sent, so have patience. ;)
     
  13. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Just to update you, I have received an email indicating that they have received my email warning. ;)
     
  14. nanageek

    nanageek Private E-2

    Yesss......I just checked my Photobucket and all seems well...no warnings,that is... so I guess they got to it right away.

    Many thanks again for your help:wave
    Maureen
     
  15. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)

    You can report any issues with PhotoBucket at:
    <support@photobucket.com>
     
    Last edited: Mar 22, 2011
  16. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Just a brief follow up. I have been speaking with Photobucket and they are of the opinion that it might have been an ad, as they cycle through the pages. ;)
     

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