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Help: "please wait while the connection is being established" virus

Discussion in 'Malware Removal' started by The Duke, May 27, 2012.

  1. The Duke

    The Duke Private E-2

    Hello, I have this damn white screen saying please wait while the connection is being established.

    I can't boot up, no safe mode, no task manager, nothing works? Help please?

    Everytime I try to bootup, I get the same thing in normal mode or safe mode.

    The Duke
     
  2. thisisu

    thisisu Malware Consultant

    Welcome to MajorGeeks, The Duke :)

    Which operating system are you on?
     
  3. The Duke

    The Duke Private E-2

    The OS is Windows 7 - 64bit Thanks for the help, I found 10 trojans by scanning the drive as a slave, but it still does the same thing even after removing the trojans.
     
  4. thisisu

    thisisu Malware Consultant

    [​IMG] For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    To enter System Recovery Options by using Windows installation disc:

    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    On the System Recovery Options menu you will get the following options:
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst64 and press Enter
    • Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please attach this log to your next reply. (How to attach)
     
  5. The Duke

    The Duke Private E-2

    Hello, here is the frst.txt file created and atached, hope this is good.
    Thanks

    The Duke
     
  6. The Duke

    The Duke Private E-2

    Sorry, first time failed to attach the frst.txt file, here it is now.
    Thanks

    The Duke
     

    Attached Files:

  7. thisisu

    thisisu Malware Consultant

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

    Attached is fixlist.txt
    • Save fixlist.txt to your flash drive.
    • You should now have both fixlist.txt and FRST64.exe on your flash drive.

    Now re-enter System Recovery Options.
    Run FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt).
    Please attach this to your next message. (How to attach)

    Now attempt to boot normally.

    __

    If you were able to boot successfully, I would recommend going through this thread as it looks like you have multiple infections present: How to Remove Trojan:DOS/Alureon.A
     

    Attached Files:

  8. The Duke

    The Duke Private E-2

    WOW, that worked like a charm "thisisu", thank you so much. Now I just have to make sure I do a thorough cleanup on it. This is amazing work, thanks for all your help. Worked perfect.
    Thank youuuuuuuuuuuuuuuuuuuu

    The Duke.

    PS: Please see attached the fixlog file.
     

    Attached Files:

  9. The Duke

    The Duke Private E-2

    Excellent work, it worked like a charm, thanks very much. Scanning and cleaning the OS now. Appreciate all the help, you are awesome.
    Thanks again

    The Duke

    PS: The fixlog file is attached.
     

    Attached Files:

  10. The Duke

    The Duke Private E-2

    I ran the TDSSKiller and the MBRChecker, all came out clean. However; malwarebytes found one infection while I ran them? Thanks again, any other things I should maybe run to make sure the system is totally clean.
    Thank you

    The Duke
     
  11. thisisu

    thisisu Malware Consultant

    You're welcome :)

    Go through this thread if you haven't already: READ & RUN ME FIRST Malware Removal Guide
     

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