Help: Pop ups/ malware removal

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by turnleftracefan, Mar 13, 2008.

  1. turnleftracefan

    turnleftracefan Private E-2

    Help folks I've looked around and done many of the "fixes" which cleaned up many issues but still can't get the system clean. Attached is the latest HJT file
     
  2. Lev

    Lev MajorGeek

  3. turnleftracefan

    turnleftracefan Private E-2

    Sorry Newbie saw the instructions just after sending.
    Good News it worked! thanks for the clear instructions and :D
     
  4. Lev

    Lev MajorGeek

    You're welcome!

    You may wish to still post up the 3 logs requested so that an Authorized Malware Fighter can take a look and make sure your system is totally clean :)
     
  5. turnleftracefan

    turnleftracefan Private E-2

    Could you check and make sure everything's clean, only problem is now on startup a RUNDLL window shows up with:
    Error loading C:\WINDOWS\system32\rerdrkxp.dll
    The specified module could not be found.

    Ignoring it and closing doesn't seem to affect anything I'm doing
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You forgot to attach the requested log from SUPERAntispyware. Please attach it. Also your MGlogs.zip file was incomplete. The runkeys.txt log was missing. Did you notice any error messages while running MGtools? There are a bunch explained on the download page with things you may need to do to fix them. The runkeys.txt log was created too because I see it in your C:\MGtools folder. Did you attach the MGlogs.zip file we asked for or did you create your own?

    You still have a load malware problems to fix.



    Uninstall the below old versions of software:
    Java 2 Runtime Environment, SE v1.4.2_03
    SpyHunter

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
    O2 - BHO: 0 - {E0194EE0-6949-4DC1-61A0-7553010E2CB9} - C:\Program Files\MSN Gaming Zone\lazuqo233.dll (file missing)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [e4670329] rundll32.exe "C:\WINDOWS\system32\rerdrkxp.dll",b
    O4 - HKCU\..\Run: [Fsdpmfi] "C:\Documents and Settings\E5510\Application Data\?racle\??anregw.exe"
    O4 - HKCU\..\Run: [nvcoi] C:\Program Files\nvcoi\nvcoi.exe
    O4 - Startup: RABCO - Auto Update.lnk = C:\Program Files\RABCO\RABCOse.exe
    O20 - Winlogon Notify: gebcbxw - gebcbxw.dll (file missing)
    O20 - Winlogon Notify: ooesypxw - ooesypxw.dll (file missing)

    After clicking Fix, exit HJT.

    Now we need to use ComboFix to remove a bunch of malware files.
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Open Notepad and copy/paste the text in the below quote box into it:
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.


    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Watch for error messages!

    Then attach the below logs:
    • C:\ComboFix.txt
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  7. turnleftracefan

    turnleftracefan Private E-2

    Attached are MGlogs, Combofix logs and SuperAnti spy log (run after performing all the fixes below. Everything seems to be performing faster, no pop-ups. The only thing that's questionable is the look of the windows explorer c: drive icon, I'll attach an image in the next post
     

    Attached Files:

  8. turnleftracefan

    turnleftracefan Private E-2

    C: drive icon image
    Thanks folks for all the help
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The below should correct this.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

    Now download and run this: ViewpointKiller


    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
    O4 - HKCU\..\Run: [nvcoi] C:\Program Files\nvcoi\nvcoi.exe

    After clicking Fix, exit HJT.

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

    Then attach the below log:
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  10. turnleftracefan

    turnleftracefan Private E-2

    Icon is fixed, everything else seems to be working OK. Attached are logs
    Thanks for checking
     

    Attached Files:

  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Your logs are clean.


    If you are not having any other malware problems, it is time to do our final steps:
    1. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN
      • Now type combofix /u in the runbox and click OK.
      • Note: The space between the X and the /U, it must be there.
    2. If we had you run Avenger, you can delete all files related to Avenger now.
    3. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
    4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    6. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    7. If you are running Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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