Help with Backdoor.Generic3.KTL and who knows what else

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by cunitz, Oct 20, 2006.

  1. cunitz

    cunitz Private E-2

    I'm a new member with a crashing computer. Every once in a while, like when I am scanning my system (most recently for rootkits with Rootkit Revealer after having gone thru the full recommended procedure and before posting this help notice), the computer crashes and reboots. I get a message from MSoft that AVG caused the problem. AVG reports the Backdoor.Generic3.KTL is in the virus vault.

    I went thru the entire "Read and Run Me First" procedure and have attached all of the appropriate files in this message and the next one. Any help would be greatly appreciated.

    Bob
     

    Attached Files:

    Last edited by a moderator: Oct 20, 2006
  2. cunitz

    cunitz Private E-2

    HERE ARE THE REST OF THE FILES!!


     

    Attached Files:

  3. cunitz

    cunitz Private E-2

    So I watched Rootkit Revealer as i scanned the files. The computer crashed as it was scanning through the System Restore files somewhere around restore point 149 or 150. 149 was the last one I saw before the crash.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Click START>>>RUN>>>type in services.msc and hit Enter
    In the next window, look on the right hand side for the below service name
    NPEBLJ

    Double click on it and then STOP the service!
    In the drop down menu, change the startup type to Disabled

    Repeat the above for the below two services:
    O
    UXZJEXUKR

    Now delete all files and subfolders in the below folder except ones from the current date (Windows will not let you delete the files from the current day).
    C:\Documents and Settings\Owner\Local Settings\Temp

    Now run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select Delete an NT service on the left-hand side. A Delete a Windows NT Service window will pop up. Try entering the following into the box and then click OK:

    NPEBLJ

    If you get an error message just ignore it and continue.

    Now repeat the Delete an NT Service process for the below two:
    O
    UXZJEXUKR

    Again ignore any error messages.

    Now exit HijackThis and reboot if it tells you it needs to. After reboot run a scan with HijackThis and look for the below lines and select them (if found) and and then click Fix checked.

    O23 - Service: NPEBLJ - Unknown owner - C:\DOCUME~1\Owner\LOCALS~1\Temp\NPEBLJ.exe (file missing)
    O23 - Service: O - Unknown owner - C:\DOCUME~1\Owner\LOCALS~1\Temp\O.exe (file missing)
    O23 - Service: UXZJEXUKR - Unknown owner - C:\DOCUME~1\Owner\LOCALS~1\Temp\UXZJEXUKR.exe (file missing)

    After clicking Fix, exit HJT.

    You need to empty all of your Quarantine folders and you need to manually delete all those email entries shown by Bitdefender. You also need to empty your email Deleted Items folder!

    Also look for and delete the below file:
    c:\windows\system32\MYDLL.dll

    Additional step to delete files in the Downloaded Program Files folder :
    - Click Start, Run, and enter cmd in the box and click OK. This opens a command prompt windows.
    - Enter the following command lines each followed by the enter key
    cd C:\WINDOWS\Downloaded Program Files\
    attrib -r -h -s SbCIe026.inf
    del SbCIe026.inf
    exit

    Now attach a new log from HJT and tell me how things are working.
     
  5. cunitz

    cunitz Private E-2

    Yeah!! All Dead Virii. Thank you very much. New HJT log attached per your request.

    Bob
     

    Attached Files:

  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your log is clean. If you are not having any other malware problems, it is time to do our final steps:
    1. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and enable System Restore to create a new clean Restore Point.
    2. After doing the above, you should work thru the below link:
     

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